Genesis of the South Shore

3.3Average · 18 reviews · 18 verifiedClaimed profile

18 reviews

  • Angela Whitlock

    May 31, 2026 · Experience May 31, 2026

    Verified customer

    Super happy

    The sales process was very transparent. No hidden fees or bait and switch stuff. Just honest business.

  • Marilyn Hobbs

    January 20, 2026 · Experience January 20, 2026

    Verified customer

    Waste of time

    Made an appointment and they told me they didn't have the parts when I showed up. Totally unprofessional.

  • Bill Hewes

    January 18, 2026 · Experience January 18, 2026

    Verified customer

    Solid place to buy

    They are fair and honest. I got a great price on my trade-in and the whole transaction was done in under two hours.

  • Michael Holland

    December 12, 2025 · Experience December 12, 2025

    Verified customer

    Decent dealership experience

    Bought my GV80 here and the process was pretty smooth. Sales guy was knowledgeable and didn't try to force any extra junk on me.

  • Samuel Wexler

    November 13, 2025 · Experience November 13, 2025

    Verified customer

    Professional sales staff

    Thanks to the team for helping me pick out the perfect trim. They were patient with all my questions and gave me a great deal.

  • Michael Shutter

    November 2, 2025 · Experience November 2, 2025

    Verified customer

    Friendly and helpful

    Good group of folks. They helped me get set up with the service app on my phone and explained everything clearly.

  • Connie Galietti

    July 22, 2025 · Experience July 22, 2025

    Verified customer

    Loved the experience

    They made buying my car so fun. No stress, no games, just quick paperwork and I was on my way. Highly recommend.

  • Jason Mercer

    July 19, 2025 · Experience July 19, 2025

    Verified customer

    Great team

    Everything went perfect. The car was ready when promised and they even vacuumed the inside. Love how they take care of their customers.

  • Denise Newbold

    June 22, 2025 · Experience June 22, 2025

    Verified customer

    Avoid this place

    They overcharged me for simple work and wouldn't budge. Extremely frustrating experience all around.

  • Barbara Ellis

    June 19, 2025 · Experience June 19, 2025

    Verified customer

    Zero help

    Sales rep wouldn't even talk to me because I wasn't pre-approved for a loan through them. Very rude treatment.

  • Carlos Perez

    June 15, 2025 · Experience June 15, 2025

    Verified customer

    Bad communication

    Left my car for three days and nobody called me once. Had to chase them down to find out what was going on.

  • Gary Prescott

    March 24, 2025 · Experience March 24, 2025

    Verified customer

    Good experience overall

    Service was good and my advisor was polite. A little slow at checkout but otherwise no complaints.

  • Frank Delaney

    March 6, 2025 · Experience March 6, 2025

    Verified customer

    Happy with the purchase

    Love my new car. The whole team at South Shore made it a great experience. Simple, transparent, and fair pricing.

  • Jack Weaver

    January 28, 2025 · Experience January 28, 2025

    Verified customer

    Disappointing visit

    They didn't fix the issue I brought it in for. Had to come back a second time to get it right. Waste of my gas.

  • Benjamin Trask

    January 27, 2025 · Experience January 27, 2025

    Verified customer

    Awful experience

    Came in for an oil change and left with a scratched bumper. They denied it happened there. Never coming back to this shop again.

  • Sandra Seibel

    October 19, 2024 · Experience October 19, 2024

    Verified customer

    Excellent dealer

    Best dealer experience I have had in a long time. The staff here is really dedicated to making sure you are happy.

  • Pauline Pfeffer

    September 18, 2024 · Experience September 18, 2024

    Verified customer

    Poor service quality

    They forgot to reset my maintenance light and left grease on the steering wheel. Very sloppy work for a luxury brand.

  • Donna Fitzgerald

    September 12, 2024 · Experience September 12, 2024

    Verified customer

    Fantastic customer service

    Needed service on my Genesis and they were super accommodating. Got me an appointment the next day and even gave me a ride to my office.