Poor service quality
Review of Genesis of the South Shore by Pauline Pfeffer · September 18, 2024
2/5
They forgot to reset my maintenance light and left grease on the steering wheel. Very sloppy work for a luxury brand.
More reviews of Genesis of the South Shore
- Verified customer
Angela Whitlock
May 31, 2026 · Experience May 31, 2026
Super happy
The sales process was very transparent. No hidden fees or bait and switch stuff. Just honest business.
- Verified customer
Marilyn Hobbs
January 20, 2026 · Experience January 20, 2026
Waste of time
Made an appointment and they told me they didn't have the parts when I showed up. Totally unprofessional.
- Verified customer
Bill Hewes
January 18, 2026 · Experience January 18, 2026
Solid place to buy
They are fair and honest. I got a great price on my trade-in and the whole transaction was done in under two hours.
- Verified customer
Michael Holland
December 12, 2025 · Experience December 12, 2025
Decent dealership experience
Bought my GV80 here and the process was pretty smooth. Sales guy was knowledgeable and didn't try to force any extra junk on me.