Germain Honda of Naples Service

4.7Excellent · 20 reviews · 20 verifiedClaimed profile

20 reviews

  • Eric Peterson

    August 5, 2026 · Experience August 5, 2026

    Verified customer

    Fast and efficient service today

    In and out quickly for an inspection. The team here in Naples knows what they are doing and they are very friendly.

  • Denise Newbold

    May 3, 2026 · Experience May 3, 2026

    Verified customer

    Friendly faces and great coffee

    Waiting for my Odyssey is never a pain because of the lounge area. Kevin was fantastic handling my service request today.

  • SERVICE

    March 18, 2026 · Experience March 18, 2026

    Verified customer

    Always reliable for my Accord

    I trust this team with my car. They never try to upsell things I don't need. Honest advice and fair pricing here.

  • Debbie Boyette-Norris

    February 1, 2026 · Experience February 1, 2026

    Verified customer

    Professional staff and smooth process

    Excellent experience with my Civic lease. Marcus made the transition seamless and explained every detail about the new features.

  • Steven Gerasimovich

    January 15, 2026 · Experience January 15, 2026

    Verified customer

    Excellent service department and staff

    Always get my oil changed here. They are quick, reliable, and I never have to worry about the quality of the work.

  • Ronald Guerrero

    December 11, 2025 · Experience December 11, 2025

    Verified customer

    Very happy with the results

    My AC went out and they identified the part needed immediately. Sarah had me back in a cool car by the next afternoon.

  • James Oneavatar

    October 29, 2025 · Experience October 29, 2025

    Verified customer

    Disappointed by the long wait time

    Scheduled an appointment for 9 AM but didn't get my car back until 3 PM for a simple filter replacement. Nobody kept me posted.

  • VA Cycling

    October 8, 2025 · Experience October 8, 2025

    Verified customer

    Knowledgeable mechanics get it done

    Detailed explanation of my engine issue made me feel confident. Sarah provided an accurate timeline and stuck to it perfectly.

  • Tyler Nash

    October 6, 2025 · Experience October 6, 2025

    Verified customer

    Very helpful service advisors

    Marcus helped me figure out a weird noise in my rear end and fixed it under warranty without any hassle at all.

  • Jacob Moore

    August 19, 2025 · Experience August 19, 2025

    Verified customer

    Excellent Honda service experience

    Everything was top notch during my last visit. They treat their customers with respect and the workmanship is always very consistent.

  • Suzanne

    August 6, 2025 · Experience August 6, 2025

    Verified customer

    Helpful and friendly dealership

    They always accommodate my schedule and the shuttle service is a lifesaver. Never had a bad experience here yet.

  • Charles Dunn

    June 20, 2025 · Experience June 20, 2025

    Verified customer

    Everything went perfect as expected

    Brought my HR-V in for a battery issue and it was handled immediately. Top tier service from the team here.

  • Carlos Perez

    June 7, 2025 · Experience June 7, 2025

    Verified customer

    Great customer care from Jason

    Jason went above and beyond to check my brakes. It’s nice to have a service team that actually listens to your concerns.

  • Samuel Grauer

    May 9, 2025 · Experience May 9, 2025

    Verified customer

    Top notch support for my CR-V

    The team is very thorough with their multi-point inspections. I appreciate the peace of mind I get every time I visit.

  • Jose Figueroa

    April 11, 2025 · Experience April 11, 2025

    Verified customer

    Great team at Germain Honda

    Love the service here. Always professional, clean facility, and very knowledgeable about all the new tech in my car.

  • Teresa Lombardi

    March 18, 2025 · Experience March 18, 2025

    Verified customer

    Quick oil change and tire rotation

    Dropped off my CR-V for routine maintenance and Kevin had me back on the road in less than an hour. Great service as always.

  • Auriana Stevens

    February 7, 2025 · Experience February 7, 2025

    Verified customer

    Service was okay but a bit pricey

    The work on my Honda was solid, but I felt like the hourly labor rates were significantly higher than expected this time.

  • Mark Kijas

    January 1, 2025 · Experience January 1, 2025

    Verified customer

    Best service department in the area

    Professional, clean, and fast. I won't take my Honda anywhere else for repairs. Keep up the good work.

  • Linda Carter

    October 25, 2024 · Experience October 25, 2024

    Verified customer

    Almost perfect, just a bit busy

    Great service on my Civic, only reason for 4 stars is that it took a little longer to check in than usual.

  • Adam Kessler

    August 30, 2024 · Experience August 30, 2024

    Verified customer

    Best Honda service center in town

    Brought my Pilot in for a recall fix. Sarah was super helpful with the paperwork and kept me updated. Very clean waiting area.