Disappointed by the long wait time
Review of Germain Honda of Naples Service by James Oneavatar · October 29, 2025
2/5
Scheduled an appointment for 9 AM but didn't get my car back until 3 PM for a simple filter replacement. Nobody kept me posted.
More reviews of Germain Honda of Naples Service
- Verified customer
Eric Peterson
August 5, 2026 · Experience August 5, 2026
Fast and efficient service today
In and out quickly for an inspection. The team here in Naples knows what they are doing and they are very friendly.
- Verified customer
Denise Newbold
May 3, 2026 · Experience May 3, 2026
Friendly faces and great coffee
Waiting for my Odyssey is never a pain because of the lounge area. Kevin was fantastic handling my service request today.
- Verified customer
SERVICE
March 18, 2026 · Experience March 18, 2026
Always reliable for my Accord
I trust this team with my car. They never try to upsell things I don't need. Honest advice and fair pricing here.
- Verified customer
Debbie Boyette-Norris
February 1, 2026 · Experience February 1, 2026
Professional staff and smooth process
Excellent experience with my Civic lease. Marcus made the transition seamless and explained every detail about the new features.