Awful finance department experience
Review of Germain Toyota of Naples by Liz Bobbie · September 16, 2025
1/5
They added hidden fees to my contract that we never discussed. Stay away from their finance team at all costs.
More reviews of Germain Toyota of Naples
- Verified customer
Donald Lizotte
May 19, 2026 · Experience May 19, 2026
Long wait times for oil change
Booked an appointment but still waited two hours. They seemed short-staffed and completely overwhelmed today.
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Paul Horn
May 11, 2026 · Experience May 11, 2026
Reliable dealership in Naples
Had a great experience buying my lease buyout here. Everything was handled professionally and quickly.
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Daniel Eckert
May 5, 2026 · Experience May 5, 2026
Very helpful service advisors
I had a weird rattle in my Camry and they tracked it down and fixed it for free under warranty.
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Jennifer Ortiz
April 21, 2026 · Experience April 21, 2026
Wonderful sales experience overall
Everyone was welcoming from the moment I walked in. I felt very comfortable throughout the whole purchase process.