Germain Toyota of Naples

4.1Great · 17 reviews · 17 verifiedClaimed profile

17 reviews

  • Donald Lizotte

    May 19, 2026 · Experience May 19, 2026

    Verified customer

    Long wait times for oil change

    Booked an appointment but still waited two hours. They seemed short-staffed and completely overwhelmed today.

  • Paul Horn

    May 11, 2026 · Experience May 11, 2026

    Verified customer

    Reliable dealership in Naples

    Had a great experience buying my lease buyout here. Everything was handled professionally and quickly.

  • Daniel Eckert

    May 5, 2026 · Experience May 5, 2026

    Verified customer

    Very helpful service advisors

    I had a weird rattle in my Camry and they tracked it down and fixed it for free under warranty.

  • Jennifer Ortiz

    April 21, 2026 · Experience April 21, 2026

    Verified customer

    Wonderful sales experience overall

    Everyone was welcoming from the moment I walked in. I felt very comfortable throughout the whole purchase process.

  • Gloria Banks

    March 10, 2026 · Experience March 10, 2026

    Verified customer

    Average visit for routine service

    Service was done correctly, but the facility was very crowded and loud which made it hard to wait comfortably.

  • Deborah Barnhart

    February 12, 2026 · Experience February 12, 2026

    Verified customer

    Best Toyota spot in Florida

    Very efficient with scheduling and they always stand by their work. Won't take my car anywhere else.

  • Aaron Ross

    January 24, 2026 · Experience January 24, 2026

    Verified customer

    Always a great experience here

    Routine maintenance is always quick and they never try to upsell me on things I don't need.

  • Diane Oyelaran

    December 10, 2025 · Experience December 10, 2025

    Verified customer

    Fantastic dealership and service center

    I trust this team with all my vehicle needs. They are consistently honest and hard-working every single time.

  • Zachary Pruitt

    December 4, 2025 · Experience December 4, 2025

    Verified customer

    Do not come here for repairs

    They kept my truck for a week for an oil change and tire rotation. Nobody would answer my calls for updates.

  • Mark Kijas

    October 28, 2025 · Experience October 28, 2025

    Verified customer

    Great maintenance department

    Been coming here for years. They always keep my Corolla running perfectly and the waiting area is comfortable.

  • Robert Bujeiro

    October 10, 2025 · Experience October 10, 2025

    Verified customer

    Fast and friendly team

    Everything was perfect during my visit. Thanks for the quick service on my RAV4 today, team!

  • Liz Bobbie

    September 16, 2025 · Experience September 16, 2025

    Verified customer

    Awful finance department experience

    They added hidden fees to my contract that we never discussed. Stay away from their finance team at all costs.

  • Thomas Morgan

    September 9, 2025 · Experience September 9, 2025

    Verified customer

    Parts took forever to arrive

    The service tech was great, but the part needed for my dashboard was on backorder for way too long.

  • Barbara Farina

    August 23, 2025 · Experience August 23, 2025

    Verified customer

    Exceptional service from the staff

    Jason was so helpful with my Camry service. Fast, friendly, and they washed the car before returning it to me.

  • Kiki Wilding

    August 1, 2025 · Experience August 1, 2025

    Verified customer

    Excellent customer care here

    Shoutout to Sarah for helping me with my service appointment. She made sure I was back on the road in no time.

  • Steven Gerasimovich

    April 28, 2025 · Experience April 28, 2025

    Verified customer

    Love my new Tacoma

    The sales process was seamless. Mike answered every question I had about the features and financing options.

  • Stephanie Lawson

    November 4, 2024 · Experience November 4, 2024

    Verified customer

    Quick, easy, and painless

    They had the car I wanted in stock and gave me a fair trade-in for my old sedan. Highly recommend.