Parts took forever to arrive
Review of Germain Toyota of Naples by Thomas Morgan · September 9, 2025
3/5
The service tech was great, but the part needed for my dashboard was on backorder for way too long.
More reviews of Germain Toyota of Naples
- Verified customer
Donald Lizotte
May 19, 2026 · Experience May 19, 2026
Long wait times for oil change
Booked an appointment but still waited two hours. They seemed short-staffed and completely overwhelmed today.
- Verified customer
Paul Horn
May 11, 2026 · Experience May 11, 2026
Reliable dealership in Naples
Had a great experience buying my lease buyout here. Everything was handled professionally and quickly.
- Verified customer
Daniel Eckert
May 5, 2026 · Experience May 5, 2026
Very helpful service advisors
I had a weird rattle in my Camry and they tracked it down and fixed it for free under warranty.
- Verified customer
Jennifer Ortiz
April 21, 2026 · Experience April 21, 2026
Wonderful sales experience overall
Everyone was welcoming from the moment I walked in. I felt very comfortable throughout the whole purchase process.