Gibson Kustoms

3.6Average · 16 reviews · 16 verifiedClaimed profile

16 reviews

  • Jeffrey Hobbs

    June 4, 2026 · Experience June 4, 2026

    Verified customer

    Highly recommended for performance tuning

    My bike has never run smoother. They dialed in the fuel mapping perfectly after the intake install. Great local shop with real skill.

  • Susan Delgado

    May 7, 2026 · Experience May 7, 2026

    Verified customer

    Avoid this repair shop

    They scratched my tank during a tire change and refused to admit it. Horrible accountability and I'm never bringing my bike back.

  • Jimmy Turner

    February 6, 2026 · Experience February 6, 2026

    Verified customer

    Overcharged for basic work

    The service was fine, but the labor charges were much higher than I was quoted over the phone. Make sure to get a written estimate.

  • Bernadette Gray

    February 5, 2026 · Experience February 5, 2026

    Verified customer

    Best mechanics for custom work

    They handled a complex exhaust modification on my Harley perfectly. Precise work and great attention to detail. I won't go anywhere else.

  • Jason Ensey

    November 19, 2025 · Experience November 19, 2025

    Verified customer

    Unprofessional and poor attitude

    Had a bad experience with the front desk guy. Very dismissive and seemed like he couldn't care less about my bike issues.

  • Donald Lizotte

    October 16, 2025 · Experience October 16, 2025

    Verified customer

    Reliable and fast motorcycle service

    Brought in my vintage bike for electrical troubleshooting. They traced the short quickly and had it fixed for a very affordable price.

  • Brian Burgee

    September 23, 2025 · Experience September 23, 2025

    Verified customer

    Good parts but slow service

    The technician knew exactly which carburetor parts I needed, but they were missing them in the warehouse initially. Frustrating delay.

  • Justen Kruse

    July 8, 2025 · Experience July 8, 2025

    Verified customer

    Skilled and honest motorcycle repair

    Took my sportbike in for a major service. They documented every step and gave me the old parts. Honest folks who know their stuff.

  • Laura Daniel

    June 11, 2025 · Experience June 11, 2025

    Verified customer

    Decent work but disorganized

    The bike is running well now, but my appointment time was ignored entirely. The shop is a bit messy and chaotic inside.

  • Erich Metz

    April 8, 2025 · Experience April 8, 2025

    Verified customer

    Way too long for repairs

    My bike sat there for three weeks for a simple fork seal job. Communication was nonexistent and I had to call them constantly.

  • Nancy J. Walker

    March 27, 2025 · Experience March 27, 2025

    Verified customer

    Amazing service on my cruiser

    They got my bike back on the road in just two days. The price was very fair compared to the larger dealerships in the city.

  • David Coleman

    February 19, 2025 · Experience February 19, 2025

    Verified customer

    Solid bike shop

    These guys know their way around an engine. They tuned my bike up for a long road trip and it performed perfectly the whole way.

  • Peter Vance

    December 4, 2024 · Experience December 4, 2024

    Verified customer

    Okay work, bad communication

    The repair quality is good, but getting status updates is like pulling teeth. They really need to improve their customer follow-up.

  • Teddy Pospiech

    November 23, 2024 · Experience November 23, 2024

    Verified customer

    Average shop for standard jobs

    Good for oil changes and tire swaps, but they were stumped by a sensor issue on my bike. Might go to a specialist next time.

  • Cheryl Novak

    November 12, 2024 · Experience November 12, 2024

    Verified customer

    Great local bike mechanics

    I trust them with all my routine maintenance. They are quick, efficient, and always ready to answer any questions I have.

  • Donna Fitzgerald

    September 6, 2024 · Experience September 6, 2024

    Verified customer

    Super knowledgeable and friendly

    The guys at Gibson Kustoms are fantastic. They spent extra time helping me select the right tires for my riding style. A+ service.