Okay work, bad communication
Review of Gibson Kustoms by Peter Vance · December 4, 2024
3/5
The repair quality is good, but getting status updates is like pulling teeth. They really need to improve their customer follow-up.
More reviews of Gibson Kustoms
- Verified customer
Jeffrey Hobbs
June 4, 2026 · Experience June 4, 2026
Highly recommended for performance tuning
My bike has never run smoother. They dialed in the fuel mapping perfectly after the intake install. Great local shop with real skill.
- Verified customer
Susan Delgado
May 7, 2026 · Experience May 7, 2026
Avoid this repair shop
They scratched my tank during a tire change and refused to admit it. Horrible accountability and I'm never bringing my bike back.
- Verified customer
Jimmy Turner
February 6, 2026 · Experience February 6, 2026
Overcharged for basic work
The service was fine, but the labor charges were much higher than I was quoted over the phone. Make sure to get a written estimate.
- Verified customer
Bernadette Gray
February 5, 2026 · Experience February 5, 2026
Best mechanics for custom work
They handled a complex exhaust modification on my Harley perfectly. Precise work and great attention to detail. I won't go anywhere else.