Mixed results with service time
Review of Gilbert Ford by Alonza Pettiford · October 21, 2025
3/5
The mechanics know their stuff but my F-250 was stuck in the bay way longer than they told me. Great parts availability though, so that's a plus.
More reviews of Gilbert Ford
- Verified customer
Beth Hartstein
July 6, 2026 · Experience July 6, 2026
Knowledgeable and friendly staff
I had a complicated financing situation and they worked with me to find a solution that fit my budget. Definitely earned a loyal customer here.
- Verified customer
Ed Raus
April 20, 2026 · Experience April 20, 2026
Always a pleasure doing business
I trust these guys with all my vehicle needs. From the sales floor to the mechanics shop, they provide great value and honest advice every time.
- Verified customer
Jerry Sampson
February 27, 2026 · Experience February 27, 2026
Very helpful sales department
They answered every question I had about the engine specs and towing capacity. I felt completely informed when I drove my new truck off the lot.
- Verified customer
Katherine Silva
February 11, 2026 · Experience February 11, 2026
Good deal but long wait
Very happy with my new Ford vehicle. Only docked a star because the paperwork took forever to print out, but the sales staff was very nice.