Gilbert Ford

4.3Great · 19 reviews · 19 verifiedClaimed profile

19 reviews

  • Beth Hartstein

    July 6, 2026 · Experience July 6, 2026

    Verified customer

    Knowledgeable and friendly staff

    I had a complicated financing situation and they worked with me to find a solution that fit my budget. Definitely earned a loyal customer here.

  • Ed Raus

    April 20, 2026 · Experience April 20, 2026

    Verified customer

    Always a pleasure doing business

    I trust these guys with all my vehicle needs. From the sales floor to the mechanics shop, they provide great value and honest advice every time.

  • Jerry Sampson

    February 27, 2026 · Experience February 27, 2026

    Verified customer

    Very helpful sales department

    They answered every question I had about the engine specs and towing capacity. I felt completely informed when I drove my new truck off the lot.

  • Katherine Silva

    February 11, 2026 · Experience February 11, 2026

    Verified customer

    Good deal but long wait

    Very happy with my new Ford vehicle. Only docked a star because the paperwork took forever to print out, but the sales staff was very nice.

  • MIAMI FOOT CENTER

    January 28, 2026 · Experience January 28, 2026

    Verified customer

    Great customer service all around

    Bought a fleet vehicle here and everything was seamless. They really care about the community and have a top notch service center for maintenance.

  • James Miller

    November 27, 2025 · Experience November 27, 2025

    Verified customer

    Professional and fast sales team

    Super happy with the trade-in value I got for my old Explorer. The team was extremely organized and made the whole transaction feel very comfortable.

  • Donald Lizotte

    November 5, 2025 · Experience November 5, 2025

    Verified customer

    Solid service and fair pricing

    Service was prompt and they caught a small issue before it became a big problem. Definitely professional mechanics. A little busy, but worth it.

  • Erich Metz

    October 29, 2025 · Experience October 29, 2025

    Verified customer

    Top tier service department

    My truck broke down and they got me in right away. Found the part locally and had me running by the end of the day. Very grateful for the speed.

  • Alonza Pettiford

    October 21, 2025 · Experience October 21, 2025

    Verified customer

    Mixed results with service time

    The mechanics know their stuff but my F-250 was stuck in the bay way longer than they told me. Great parts availability though, so that's a plus.

  • Mark Sullivan

    October 15, 2025 · Experience October 15, 2025

    Verified customer

    Service department is absolutely fantastic

    Took my Mustang in for an oil change and tire rotation. The guys in the shop were super fast and even checked my brakes for free. Excellent service.

  • Frank Abbondandolo

    September 7, 2025 · Experience September 7, 2025

    Verified customer

    Best dealership in the area

    These folks are honest and hard working. I’ve been buying my Ford trucks here for years and they always treat me like family. Thanks to the whole crew.

  • Shawn Barrett

    June 10, 2025 · Experience June 10, 2025

    Verified customer

    Good experience with my new ride

    Really enjoying the new car. The process was easy, just wish the detailing team would have been a little more thorough before I pulled off the lot.

  • Kimberly Tran

    February 24, 2025 · Experience February 24, 2025

    Verified customer

    Amazing help with new lease

    Got a great deal on my new Escape. The finance team was super clear about everything and didn't push extra packages on me. Love the new ride!

  • Mark Kijas

    February 13, 2025 · Experience February 13, 2025

    Verified customer

    Exceptional service on my truck

    Needed a major repair and they handled it efficiently. The parts were in stock and they had me back on the road in two days. Excellent work.

  • Suzanne

    January 15, 2025 · Experience January 15, 2025

    Verified customer

    Love my new ride

    Such a friendly group. The transition from my old car to this one was seamless. They helped set up the tech features and made sure I was comfortable.

  • Matthew Cole

    December 4, 2024 · Experience December 4, 2024

    Verified customer

    Perfect purchase experience at Gilbert

    Worked with James to pick out a new F-150. He was patient and got me a killer rate on the financing. This was the smoothest truck purchase I've ever had.

  • David Caplan

    October 12, 2024 · Experience October 12, 2024

    Verified customer

    Avoid the parts desk today

    Waited for 45 minutes just to be told they didn't have a simple air filter in stock. No one seemed to care that I was standing there waiting.

  • Connie Melendy

    September 30, 2024 · Experience September 30, 2024

    Verified customer

    Terrible service experience on brakes

    My truck was returned with grease on the steering wheel and the brake squeak still persists after a week. Truly disappointed in the lack of communication.

  • Barbara Farina

    September 8, 2024 · Experience September 8, 2024

    Verified customer

    Wonderful dealership experience overall

    From initial inquiry to signing the papers, everyone was professional. They made it simple to trade in my old Ford and upgrade to a newer model.