Avoid the parts desk today

Review of Gilbert Ford by David Caplan · October 12, 2024

1/5

Waited for 45 minutes just to be told they didn't have a simple air filter in stock. No one seemed to care that I was standing there waiting.

More reviews of Gilbert Ford

  • Beth Hartstein

    July 6, 2026 · Experience July 6, 2026

    Verified customer

    Knowledgeable and friendly staff

    I had a complicated financing situation and they worked with me to find a solution that fit my budget. Definitely earned a loyal customer here.

  • Ed Raus

    April 20, 2026 · Experience April 20, 2026

    Verified customer

    Always a pleasure doing business

    I trust these guys with all my vehicle needs. From the sales floor to the mechanics shop, they provide great value and honest advice every time.

  • Jerry Sampson

    February 27, 2026 · Experience February 27, 2026

    Verified customer

    Very helpful sales department

    They answered every question I had about the engine specs and towing capacity. I felt completely informed when I drove my new truck off the lot.

  • Katherine Silva

    February 11, 2026 · Experience February 11, 2026

    Verified customer

    Good deal but long wait

    Very happy with my new Ford vehicle. Only docked a star because the paperwork took forever to print out, but the sales staff was very nice.