Eric Donovan
July 25, 2026 · Experience July 25, 2026
Awesome customer service team
Sales team is great. Very patient while I debated which model to go with. Really appreciate the low-pressure environment.
Great Lakes Freightliner, Western Star
4.6Excellent · 13 reviews · 13 verifiedClaimed profile
13 reviews
- Verified customer
- Verified customer
Steve Crowthers
April 20, 2026 · Experience April 20, 2026
Reliable parts department
These guys carry the parts I actually need in stock. Saves me so much downtime having a local resource like this.
- Verified customer
Liz Bobbie
March 7, 2026 · Experience March 7, 2026
Professionalism at every turn
From sales to service, everyone is dedicated to getting things right. I truly appreciate the attention to detail here.
- Verified customer
David McCarty
January 5, 2026 · Experience January 5, 2026
Quick parts turnaround time
Had an emergency repair needed on a Friday afternoon, and they had the part in stock. Huge life saver for my business.
- Verified customer
Josephq Knick
December 9, 2025 · Experience December 9, 2025
Best dealer for heavy duty
Their mechanics are top tier. I won't take my trucks anywhere else for repairs or major service. They are the best.
- Verified customer
Jered Hess
October 18, 2025 · Experience October 18, 2025
Good trucks, decent service
The Western Star inventory is impressive. They helped us spec out a new rig and were very transparent about the wait times.
- Verified customer
Matthew Cole
May 19, 2025 · Experience May 19, 2025
Solid dealer, high quality
Good experience buying a new Western Star. The process was straightforward, just wish they had a bit more coffee in the lobby!
- Verified customer
Robert Hayes
March 15, 2025 · Experience March 15, 2025
Service department lacks urgency
Brought a truck in for a simple fix and it took three days. Nobody kept me updated on the progress at all.
- Verified customer
Jerry Sampson
December 21, 2024 · Experience December 21, 2024
Great team, reliable service
Every time I have a question about my truck's performance, they have an answer. Very professional staff in Monroe.
- Verified customer
James Miller
December 8, 2024 · Experience December 8, 2024
Fair pricing and quality trucks
Really happy with the performance of the trucks we bought. Great company to work with for long-term fleet management.
- Verified customer
Max Lane
November 30, 2024 · Experience November 30, 2024
Expert staff in Monroe
Always get honest answers here. They really know their freightliners and helped me resolve an engine issue quickly.
- Verified customer
Sagoingne
November 21, 2024 · Experience November 21, 2024
Excellent maintenance support
Been coming here for routine maintenance on my semi. They are fast, thorough, and reasonably priced for the work done.
- Verified customer
William Foster
August 26, 2024 · Experience August 26, 2024
Professional fleet sales support
Been buying our fleet trucks here for years. They always deliver quality machines on time. Great partnership.