Horrible service department experience

Review of Greenwood Chevrolet Hollister by Ed Raus · January 25, 2026

1/5

My Silverado sat for three days before they even looked at it. Then they told me the part was on backorder for weeks. No loaner offered, no communication whatsoever. Avoid this place.

More reviews of Greenwood Chevrolet Hollister

  • Eric Peterson

    March 25, 2026 · Experience March 25, 2026

    Verified customer

    Good car but financing took forever

    Love my new Trax! Everything went smoothly until we got to the finance desk, which took over two hours of sitting around. The staff was friendly, though, so it wasn't a total wash.

  • Louis Monacello

    February 25, 2026 · Experience February 25, 2026

    Verified customer

    Best Chevrolet dealer in the area

    Went in for a recall fix and walked out with a new car. The service department was professional and the sales team was very accommodating. Definitely returning for future needs.

  • Cynthia Frazier

    January 8, 2026 · Experience January 8, 2026

    Verified customer

    Incredible help from the sales team

    We came in for a work truck and left with exactly what we needed. John Knapek was incredibly thorough explaining the financing options. Really appreciate the transparency here.

  • SERVICE

    December 11, 2025 · Experience December 11, 2025

    Verified customer

    Average service experience this time

    Been coming here for years, but this last visit was just okay. The part I needed wasn't in stock, which I understand, but the follow-up call was late. Still, they got it done.