Horrible communication regarding parts

Review of Gunther Mitsubishi by Justen Kruse · May 13, 2026

1/5

Car sat for weeks because they couldn't get a basic part. No one called me to update. Terrible management, stay away.

More reviews of Gunther Mitsubishi

  • Larry Ashford

    August 9, 2026 · Experience August 9, 2026

    Verified customer

    Professional staff in the shop

    Very happy with the repair work. They were professional and the final cost was right on the money. Just wish scheduling was faster.

  • Barbara Lemons

    June 29, 2026 · Experience June 29, 2026

    Verified customer

    Excellent customer care here

    My service advisor was incredibly helpful and explained everything clearly. They kept me updated throughout the afternoon.

  • Christine Connell

    June 26, 2026 · Experience June 26, 2026

    Verified customer

    Best dealership in the area

    Everything was perfect, from the initial test drive to finalizing the paperwork. Transparent and very professional in every aspect.

  • Matthew Cole

    March 5, 2026 · Experience March 5, 2026

    Verified customer

    Decent service, but high costs

    The technicians know their Mitsubishis well, but you definitely pay a premium for dealership labor rates compared to local shops.