Teddy Pospiech
June 12, 2026 · Experience June 12, 2026
Professional and fast service
Brought my Mustang in for an oil change and tire rotation. Service was fast, and the waiting area was clean and comfortable. Definitely coming back.
Gus Machado Ford Service Center
4.4Great · 17 reviews · 17 verifiedClaimed profile
17 reviews
- Verified customer
- Verified customer
Brian Orlick
April 28, 2026 · Experience April 28, 2026
Always great service here
My go-to spot for my Explorer. The staff is consistently friendly and they never push unnecessary repairs on me. Really solid shop.
- Verified customer
Victor Morales
April 9, 2026 · Experience April 9, 2026
Frustrating lack of follow up
Had to call three times just to find out if my parts had arrived. No one seems to know what is going on with the schedule.
- Verified customer
Lillian Freiler
March 21, 2026 · Experience March 21, 2026
Solid service but busy place
They were really busy when I dropped off my car, so it took a while to get checked in. Aside from that, the actual repair work was excellent.
- Verified customer
Christine Crane
February 9, 2026 · Experience February 9, 2026
Good work but took longer
They did a great job fixing my transmission, but it took about two hours longer than they originally quoted. Quality work, though.
- Verified customer
Diane Bodiford
January 9, 2026 · Experience January 9, 2026
Trustworthy shop for repairs
I don't trust just anyone with my car, but I trust this service center. They are always upfront about costs and timeframes.
- Verified customer
Daniel Eckert
December 28, 2025 · Experience December 28, 2025
Best Ford service in Hialeah
Took my F-150 in for a scheduled maintenance and everything was perfect. Javier in service kept me updated the whole time. Super professional crew here.
- Verified customer
Emily Hartman
December 8, 2025 · Experience December 8, 2025
Fast and friendly service
Javier made the whole process easy for me. Needed a quick diagnostic and they squeezed me in. Really appreciate the help today.
- Verified customer
Design Eagles
December 6, 2025 · Experience December 6, 2025
Professionalism at its best
Everything was smooth from drop off to pick up. The technicians here clearly know their stuff when it comes to Ford trucks.
- Verified customer
Jason Mercer
December 6, 2025 · Experience December 6, 2025
Honest and reliable service
I've been coming here for years and they always treat me right. They handle my Ford Escape with care and their prices are very fair for the area.
- Verified customer
Max Lane
August 12, 2025 · Experience August 12, 2025
Solid team and great work
Very happy with the service on my Expedition. The team is efficient, friendly, and they keep me informed about every step of the process.
- Verified customer
Ronald Guerrero
December 17, 2024 · Experience December 17, 2024
Great customer experience today
Came in for routine maintenance and was out in record time. The team here is super organized and professional.
- Verified customer
Amanda Rojas
October 30, 2024 · Experience October 30, 2024
Excellent experience with my repair
My truck was making a weird noise and they found the issue immediately. Part was in stock, and they had it ready by the afternoon.
- Verified customer
Susan Delgado
October 29, 2024 · Experience October 29, 2024
Quality repairs, minor scheduling issue
The work on my Ford Transit was high quality, but my booking was slightly delayed. Overall, a very good experience and helpful staff.
- Verified customer
Timothy Joley
October 21, 2024 · Experience October 21, 2024
Quick turnaround on my repair
Needed an emergency fix on my brakes and the team got me in right away. Carlos was awesome and handled everything with total transparency.
- Verified customer
Robert Hayes
October 4, 2024 · Experience October 4, 2024
Complete waste of my time
Dropped my truck off for an appointment and they hadn't even looked at it four hours later. Communication was non-existent. Very disappointed with this visit.
- Verified customer
Sammy Sallam
September 10, 2024 · Experience September 10, 2024
Top notch customer service
The service advisors here are genuine. They walked me through the parts needed for my suspension fix and didn't try to hide anything. Highly recommend.