Frustrating lack of follow up
Review of Gus Machado Ford Service Center by Victor Morales · April 9, 2026
2/5
Had to call three times just to find out if my parts had arrived. No one seems to know what is going on with the schedule.
More reviews of Gus Machado Ford Service Center
- Verified customer
Teddy Pospiech
June 12, 2026 · Experience June 12, 2026
Professional and fast service
Brought my Mustang in for an oil change and tire rotation. Service was fast, and the waiting area was clean and comfortable. Definitely coming back.
- Verified customer
Brian Orlick
April 28, 2026 · Experience April 28, 2026
Always great service here
My go-to spot for my Explorer. The staff is consistently friendly and they never push unnecessary repairs on me. Really solid shop.
- Verified customer
Lillian Freiler
March 21, 2026 · Experience March 21, 2026
Solid service but busy place
They were really busy when I dropped off my car, so it took a while to get checked in. Aside from that, the actual repair work was excellent.
- Verified customer
Christine Crane
February 9, 2026 · Experience February 9, 2026
Good work but took longer
They did a great job fixing my transmission, but it took about two hours longer than they originally quoted. Quality work, though.