Havana Ford, Inc.

4.1Great · 17 reviews · 17 verifiedClaimed profile

17 reviews

  • Barbara Ellis

    August 9, 2026 · Experience August 9, 2026

    Verified customer

    Easy financing and fair trade

    They made buying my new SUV feel like a breeze. The finance manager found me a better rate than my bank. I couldn't be happier with the deal.

  • Kris Tyler

    June 16, 2026 · Experience June 16, 2026

    Verified customer

    Decent inventory but slow service

    The trucks are great, but plan to spend all day here. It took way too long to finish the paperwork even after I had my own financing.

  • Karen Voiles

    January 4, 2026 · Experience January 4, 2026

    Verified customer

    Worst service department I have seen

    My SUV has been sitting in their shop for three weeks waiting for a part. They never call me back and leave me guessing. Totally unacceptable.

  • Connie Galietti

    November 16, 2025 · Experience November 16, 2025

    Verified customer

    Solid service but long wait time

    Took my Ford for an oil change. The work was done well, but the wait was longer than estimated. Still, the lobby was comfortable.

  • Eleanor Apuzzo

    October 11, 2025 · Experience October 11, 2025

    Verified customer

    Very happy with my Explorer

    Tim helped me navigate all the new tech in my Explorer. He was incredibly patient and made sure I felt comfortable before I drove off.

  • Eric Peterson

    September 13, 2025 · Experience September 13, 2025

    Verified customer

    Great price on my new Escape

    Compared to other dealers in the area, Havana Ford was way easier to work with. No hidden fees and the price was exactly what we negotiated.

  • Jason Ensey

    August 31, 2025 · Experience August 31, 2025

    Verified customer

    Professional and fast service

    Stopped in for a quick diagnostic on my dashboard lights. They figured it out in minutes and didn't even charge me for the inspection. Great guys.

  • Aliah

    July 22, 2025 · Experience July 22, 2025

    Verified customer

    Finance manager was pushy

    The sales guy was nice, but the guy in the finance office kept pushing warranties I didn't want. Made me very uncomfortable during the signing.

  • Mindy Thaler

    June 27, 2025 · Experience June 27, 2025

    Verified customer

    Good local dealership

    Always helpful when I come in for routine service. They are honest about what needs to be fixed now versus later, which I appreciate.

  • Teddy Pospiech

    June 4, 2025 · Experience June 4, 2025

    Verified customer

    Great local Ford spot

    Bought two cars from these guys over the years and keep coming back for the maintenance. They treat you like family every time you visit.

  • Lisa Marchetti

    May 3, 2025 · Experience May 3, 2025

    Verified customer

    Sold me a lemon

    The truck started having issues the day after I bought it. They refused to help or offer a refund. Stay away from this dealership.

  • Tim Edwards

    April 10, 2025 · Experience April 10, 2025

    Verified customer

    Traded in my sedan for a Bronco

    They gave me a fair price on my old car and the trade-in process was fast. Very happy with the Bronco and the service at Havana Ford.

  • Christine Waverly

    April 4, 2025 · Experience April 4, 2025

    Verified customer

    Above and beyond customer care

    My transmission started acting up and they got me in right away. They provided a loaner which was a lifesaver. Extremely grateful for the team here.

  • Marco Arredondo

    January 13, 2025 · Experience January 13, 2025

    Verified customer

    Super helpful sales staff

    Marco made the whole experience simple. I knew what I wanted and he didn't try to upsell me. Truly a no-nonsense dealer.

  • Debra Leone

    October 26, 2024 · Experience October 26, 2024

    Verified customer

    Nice people and great truck selection

    Had a good experience finding a used F-250. Everything was clean and ready for a test drive when I arrived. Would buy from here again.

  • Robert Manz

    September 21, 2024 · Experience September 21, 2024

    Verified customer

    Bought my F-150 here, great experience

    Working with Kris was seamless. He helped me find the right truck with the features I wanted without any of the typical dealership pressure.

  • Keri Fox

    September 10, 2024 · Experience September 10, 2024

    Verified customer

    Best dealer in the county

    Friendly faces and honest pricing. If you want a Ford in Havana, don't waste your time anywhere else. See these guys for your next ride.