Solid service but long wait time
Review of Havana Ford, Inc. by Connie Galietti · November 16, 2025
4/5
Took my Ford for an oil change. The work was done well, but the wait was longer than estimated. Still, the lobby was comfortable.
More reviews of Havana Ford, Inc.
- Verified customer
Barbara Ellis
August 9, 2026 · Experience August 9, 2026
Easy financing and fair trade
They made buying my new SUV feel like a breeze. The finance manager found me a better rate than my bank. I couldn't be happier with the deal.
- Verified customer
Kris Tyler
June 16, 2026 · Experience June 16, 2026
Decent inventory but slow service
The trucks are great, but plan to spend all day here. It took way too long to finish the paperwork even after I had my own financing.
- Verified customer
Karen Voiles
January 4, 2026 · Experience January 4, 2026
Worst service department I have seen
My SUV has been sitting in their shop for three weeks waiting for a part. They never call me back and leave me guessing. Totally unacceptable.
- Verified customer
Eleanor Apuzzo
October 11, 2025 · Experience October 11, 2025
Very happy with my Explorer
Tim helped me navigate all the new tech in my Explorer. He was incredibly patient and made sure I felt comfortable before I drove off.