Broken equipment ruined our day

Review of Heavy Duty Rental by Alexander Reyna · June 30, 2026

1/5

Rented a generator and it wouldn't start. They charged me for the whole day despite the machine being totally useless.

More reviews of Heavy Duty Rental

  • Adam Kessler

    June 29, 2026 · Experience June 29, 2026

    Verified customer

    Okay but can improve

    Equipment is solid enough, but customer service on the phone is quite slow. Could use a few more people at the desk.

  • Nancy J. Walker

    June 18, 2026 · Experience June 18, 2026

    Verified customer

    Great rentals for our construction site

    Always have the equipment we need ready to go. Mike is great to work with and very knowledgeable about the machinery.

  • Taw Reh

    May 29, 2026 · Experience May 29, 2026

    Verified customer

    Solid rental options

    Good variety of heavy machines. The staff is helpful, though the counter wait can be long during peak morning hours.

  • Edward Pollick

    May 22, 2026 · Experience May 22, 2026

    Verified customer

    Good machines and fair staff

    I’ve been renting from them for a while. The equipment is usually great, just watch out for the wait on Monday mornings.