More reviews of Hot Springs Spas & Sundance Spas by Spas Etc

  • Brian Orlick

    June 6, 2026 · Experience June 6, 2026

    Verified customer

    Very helpful during the selection

    We had a lot of questions about insulation and energy costs, and the staff answered everything. Very professional and they didn't push a specific model.

  • Cheryl Swinburn

    January 20, 2026 · Experience January 20, 2026

    Verified customer

    Knowledgeable and friendly staff

    Stopped in to look at options and ended up buying. Everyone was very friendly and I didn't feel pressured. They really know their inventory.

  • Matthew Cruz

    December 23, 2025 · Experience December 23, 2025

    Verified customer

    Poor communication and no follow-up

    My spa is broken and they keep pushing back the service appointment date. It has been two weeks and I still don't have a working tub.

  • Thomas Reyes

    November 11, 2025 · Experience November 11, 2025

    Verified customer

    Solid place for spa needs

    Great selection of chemicals and parts for my older unit. The staff is always ready to answer questions even if I didn't buy the tub there.