Poor communication on repair status

Review of Jaguar Sarasota by Marco Arredondo · January 9, 2025

2/5

My car was in for three weeks and I had to call them to get updates every single time. Very frustrating lack of professional courtesy.

More reviews of Jaguar Sarasota

  • Rick Jones

    July 24, 2026 · Experience July 24, 2026

    Verified customer

    Always a great experience here

    I’ve been a loyal customer for years. The service writers are knowledgeable and always explain the work clearly. My vehicle is always ready on time.

  • George Kolbinskie

    June 14, 2026 · Experience June 14, 2026

    Verified customer

    Top tier service department

    Dropped off my F-Type for scheduled maintenance. The team at Jaguar Sarasota is always professional and they provided a loaner car without any hassle.

  • Stan Kurpiel

    May 18, 2026 · Experience May 18, 2026

    Verified customer

    Not what I expected

    Appointment was at 9am, they didn't even touch the car until 2pm. Very poor coordination. My time is valuable and this was wasted.

  • Chris Heywang

    May 7, 2026 · Experience May 7, 2026

    Verified customer

    Knowledgeable staff and great facility

    Always get top service here. They handle my warranty work without any issues and keep me updated throughout the process. Highly recommend them.