Rick Jones
July 24, 2026 · Experience July 24, 2026
Always a great experience here
I’ve been a loyal customer for years. The service writers are knowledgeable and always explain the work clearly. My vehicle is always ready on time.
20 reviews
- Verified customer
- Verified customer
George Kolbinskie
June 14, 2026 · Experience June 14, 2026
Top tier service department
Dropped off my F-Type for scheduled maintenance. The team at Jaguar Sarasota is always professional and they provided a loaner car without any hassle.
- Verified customer
Stan Kurpiel
May 18, 2026 · Experience May 18, 2026
Not what I expected
Appointment was at 9am, they didn't even touch the car until 2pm. Very poor coordination. My time is valuable and this was wasted.
- Verified customer
Chris Heywang
May 7, 2026 · Experience May 7, 2026
Knowledgeable staff and great facility
Always get top service here. They handle my warranty work without any issues and keep me updated throughout the process. Highly recommend them.
- Verified customer
Cheryl Swinburn
April 8, 2026 · Experience April 8, 2026
Best dealership in Sarasota
I’ve bought two cars from them now and both times were fantastic. The team is dedicated to making sure you're happy with the vehicle choice.
- Verified customer
Laura Pittman
March 3, 2026 · Experience March 3, 2026
Reliable and thorough maintenance
The service tech actually showed me what was wrong with my brakes which I appreciated. Very thorough check, just a bit of a wait for parts.
- Verified customer
Karen Voiles
November 13, 2025 · Experience November 13, 2025
Extremely disappointed with billing
They added services I didn't authorize and refused to adjust the bill. Totally unprofessional conduct that I didn't expect from a dealership like this.
- Verified customer
Justen Kruse
November 2, 2025 · Experience November 2, 2025
Flawless experience buying my car
The sales team was amazing. They walked me through the entire lineup until I found the right one. No high pressure, just pure professional service.
- Verified customer
Michael Pisano
September 30, 2025 · Experience September 30, 2025
Professional and high quality work
They fixed the sensor issue on my XF promptly. The service bay is very clean and the staff is attentive. Just slightly expensive, but worth it.
- Verified customer
Linda Carter
September 12, 2025 · Experience September 12, 2025
Solid service and friendly advisors
Brought my car in for a check engine light. They diagnosed it quickly and had the part the next day. Nice lounge area for waiting.
- Verified customer
Beth Hartstein
August 10, 2025 · Experience August 10, 2025
Average experience with recent service
The repair quality is good but it took much longer than quoted. I expected better coordination for a luxury dealership, but the staff was polite.
- Verified customer
Lori Kennedy
August 1, 2025 · Experience August 1, 2025
Amazing service from start to finish
They really go the extra mile. My car was cleaned inside and out before I picked it up. Very happy with the level of care they provide.
- Verified customer
Cynthia Frazier
April 23, 2025 · Experience April 23, 2025
Great team, just busy
Everything was good with my service visit, but the dealership is extremely busy, which made finding a parking spot tricky. Service was excellent, though.
- Verified customer
Hiram Rios
March 2, 2025 · Experience March 2, 2025
Professionalism at its best
The service manager, David, is excellent. He ensures that every concern is addressed and my Jaguar leaves the shop in perfect condition every time.
- Verified customer
Samuel Grauer
February 20, 2025 · Experience February 20, 2025
Everything was perfect
Jaguar Sarasota sets the bar for service. Friendly staff, great coffee, and most importantly, my car drives like a dream now. Very satisfied.
- Verified customer
Marco Arredondo
January 9, 2025 · Experience January 9, 2025
Poor communication on repair status
My car was in for three weeks and I had to call them to get updates every single time. Very frustrating lack of professional courtesy.
- Verified customer
Ronald Guerrero
January 1, 2025 · Experience January 1, 2025
Good service, pricey parts
They get the job done right, but you definitely pay the luxury premium for parts and labor. Be prepared to spend more than you think.
- Verified customer
Melissa Smith
October 21, 2024 · Experience October 21, 2024
Incredible service and attention to detail
Brought my car in for a detail and inspection. It came back looking brand new. They treated me like a VIP from start to finish.
- Verified customer
Alexander Reyna
October 20, 2024 · Experience October 20, 2024
Okay but could be better
The car is fixed, but the wait times are excessive even with an appointment. Nice facility, but they need to streamline their front desk process.
- Verified customer
Pamela Thompson
October 7, 2024 · Experience October 7, 2024
Avoid this dealership
They had my car for two weeks and it came back with the same issue it went in with. No accountability from the service manager at all.