Jarrett-Gordon Ford Service Department

4.7Excellent · 18 reviews · 18 verifiedClaimed profile

18 reviews

  • Connie Galietti

    July 12, 2026 · Experience July 12, 2026

    Verified customer

    Exceptional customer service

    They went above and beyond to fix my bumper. I am extremely pleased with the overall experience and will be back if needed.

  • Jose Figueroa

    July 7, 2026 · Experience July 7, 2026

    Verified customer

    Efficient body shop team

    Got my car back sooner than promised. The quality of work is clearly high and the staff made the process very easy.

  • Richard Hill

    April 26, 2026 · Experience April 26, 2026

    Verified customer

    Great team in Winter Haven

    Fast turnaround and friendly service. My car's body repair was completed on time and under budget. Couldn't be happier with the results.

  • Benjamin Trask

    April 16, 2026 · Experience April 16, 2026

    Verified customer

    Terrible communication regarding my truck

    Took my F-150 in for a simple body repair and it sat for two weeks without anyone calling me. When I finally got through to Mike, he had no idea where my parts were. Extremely unprofessional and a massive waste of my time.

  • Silvia Rodriguez

    January 13, 2026 · Experience January 13, 2026

    Verified customer

    Highly recommended body shop

    Excellent service. My Ford was fixed properly the first time and the staff were all very polite and efficient.

  • Peter Vance

    January 11, 2026 · Experience January 11, 2026

    Verified customer

    Quality work and great staff

    Everything was top notch. The communication was excellent and the repair on my truck door looks absolutely perfect.

  • Debbie Boyette-Norris

    November 14, 2025 · Experience November 14, 2025

    Verified customer

    Best experience at a Ford shop

    Every time I bring my Escape in, the staff is incredibly helpful. They always handle my repairs with such precision and care.

  • Samuel Wexler

    June 2, 2025 · Experience June 2, 2025

    Verified customer

    Good work but took longer

    The quality of the body work on my Mustang was top notch, but they took about three days longer than the initial estimate. The staff was friendly though.

  • Synthia Horvath

    June 2, 2025 · Experience June 2, 2025

    Verified customer

    Great shop, very reliable

    I trust them completely with my vehicle. They are honest, fair, and their body work is consistently excellent quality.

  • Brian Whitaker

    June 1, 2025 · Experience June 1, 2025

    Verified customer

    Excellent quality paint work

    The paint color match is perfect. I’m very picky about my car, but the shop did an amazing job here. Highly recommend this team.

  • Steven Alvarez

    April 13, 2025 · Experience April 13, 2025

    Verified customer

    Professional and honest service

    They treated my vehicle like their own. The body repair was seamless. I will definitely return here for any future auto needs.

  • Chris Heywang

    March 16, 2025 · Experience March 16, 2025

    Verified customer

    Fast and professional service

    Jarrett-Gordon Ford fixed my bumper perfectly. It looks brand new again. Highly recommend their body shop team for anyone in Winter Haven.

  • Deborah Barnhart

    March 8, 2025 · Experience March 8, 2025

    Verified customer

    Absolutely fantastic body shop

    From the front desk to the mechanics, everyone was so professional. My vehicle was returned cleaned and looking perfect.

  • Emily Campbell

    November 3, 2024 · Experience November 3, 2024

    Verified customer

    Expert technicians and staff

    I had a great experience here. My car was returned to me in pristine condition after being hit in a parking lot.

  • Edward Pollick

    October 12, 2024 · Experience October 12, 2024

    Verified customer

    Top tier body shop

    My truck looks better than it did before the accident. The technicians here clearly know their stuff. Thanks again to the whole crew.

  • Megan Cortes

    September 30, 2024 · Experience September 30, 2024

    Verified customer

    Very happy with the results

    The shop did a great job on my doors after a dent. My only minor issue was waiting a bit longer than expected to drop off the car.

  • Charlie Roessler

    September 22, 2024 · Experience September 22, 2024

    Verified customer

    Excellent body shop repair work

    Dropped off my Explorer after a minor fender bender. The team handled the insurance paperwork perfectly and the paint match is flawless. Sarah in the office kept me updated every step of the way.

  • Jeff Harness

    August 25, 2024 · Experience August 25, 2024

    Verified customer

    Very satisfied with the repair

    Quick estimate and the work was done professionally. I really appreciate how transparent they were about the entire repair process.