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Outstanding service

Review of Jenkins Lincoln of Crystal River by Christine Waverly · December 10, 2025

5/5

Brought my Aviator in for some warranty work on the air suspension. They provided a beautiful brand new Nautilus as a loaner vehicle so I wasn't inconvenienced at all, and they kept me updated throughout the week. The repair was done perfectly and they returned my car spotless inside and out. The service manager even followed up with a phone call a few days later to make sure everything was riding smoothly. This is the kind of first-class experience you hope to get from a luxury dealership and Jenkins delivers.

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More reviews of Jenkins Lincoln of Crystal River

  • Matthew Cole

    July 1, 2026 · Experience July 1, 2026

    Verified customer

    Very helpful staff

    I had a warning light pop up on my dashboard and pulled in without an appointment. They diagnosed the sensor issue quickly. They didn't have the part in stock but ordered it and had it ready for me the next day. Appreciate the fast help.

  • Mark Kijas

    May 10, 2026 · Experience May 10, 2026

    Verified customer

    Good car, slow process

    Love the Lincoln Nautilus I bought but the finance guy kept trying to push all these extra warranties and paint protection plans after I repeatedly said no. Took way too long to get out of there. The actual sales team was great but the finance office needs to be much more respectful of a buyer's time and budget.

  • Beth Hartstein

    April 28, 2026 · Experience April 28, 2026

    Verified customer

    Top notch service

    Just got my Nautilus serviced here. Sarah in the service department is always fantastic. She got me a loaner car quickly and my car was ready exactly when promised, washed and clean.

  • Denise Cabrera

    April 5, 2026 · Experience April 5, 2026

    Verified customer

    Jenkins is the best

    Bought my third vehicle from Jenkins last week. They always give me a fair deal and their customer service is top tier. Robert was great to work with as always.