Matthew Cole
July 1, 2026 · Experience July 1, 2026
I had a warning light pop up on my dashboard and pulled in without an appointment. They diagnosed the sensor issue quickly. They didn't have the part in stock but ordered it and had it ready for me the next day. Appreciate the fast help.
Mark Kijas
May 10, 2026 · Experience May 10, 2026
Love the Lincoln Nautilus I bought but the finance guy kept trying to push all these extra warranties and paint protection plans after I repeatedly said no. Took way too long to get out of there. The actual sales team was great but the finance office needs to be much more respectful of a buyer's time and budget.
Beth Hartstein
April 28, 2026 · Experience April 28, 2026
Just got my Nautilus serviced here. Sarah in the service department is always fantastic. She got me a loaner car quickly and my car was ready exactly when promised, washed and clean.
Denise Cabrera
April 5, 2026 · Experience April 5, 2026
Bought my third vehicle from Jenkins last week. They always give me a fair deal and their customer service is top tier. Robert was great to work with as always.
Anita Hermann
March 16, 2026 · Experience March 16, 2026
We live about an hour away but always drive to Jenkins for service because our local dealer is terrible. Jenkins always treats us with respect, the prices are fair for a luxury brand, and they get the job done right the first time. They even have a very nice waiting room with high speed wifi. It is absolutely worth the drive.
Carol Ivanov
February 12, 2026 · Experience February 12, 2026
Had a flat tire on my way to work and had my car towed here. Even though I didn't have an appointment they got a new tire mounted and balanced in under an hour so I could make my afternoon meetings. Huge shoutout to the service crew who kept me updated and even washed my car before returning it.
Hiram Rios
January 6, 2026 · Experience January 6, 2026
Bought a beautiful Aviator from Kevin. He spent almost an hour showing me how to use all the tech features and setting up my phone. Truly luxury service, very pleased.
Richard Bowen
December 25, 2025 · Experience December 25, 2025
Always get my Lincoln serviced here. They do a great job and the free car wash with every service is a nice touch. Sarah is always a pleasure to deal with.
Christine Waverly
December 10, 2025 · Experience December 10, 2025
Brought my Aviator in for some warranty work on the air suspension. They provided a beautiful brand new Nautilus as a loaner vehicle so I wasn't inconvenienced at all, and they kept me updated throughout the week. The repair was done perfectly and they returned my car spotless inside and out. The service manager even followed up with a phone call a few days later to make sure everything was riding smoothly. This is the kind of first-class experience you hope to get from a luxury dealership and Jenkins delivers.
Kailia Rose
November 21, 2025 · Experience November 21, 2025
Took my Corsair in for a simple oil change and recall fix. They kept the car for three days, never called with updates, and when I got it back there was grease on my tan leather seat. Unacceptable for a luxury brand. I expected much better customer service for what these vehicles cost and the lack of communication was really frustrating.
Marie Dupont
September 3, 2025 · Experience September 3, 2025
No pressure sales. We worked with Robert and he was very professional. He got us a great price on our trade-in and made the whole process easy. Love the new Lincoln.
Marilyn Hobbs
August 16, 2025 · Experience August 16, 2025
Came in for a routine oil change and tire rotation on my Continental. Wait was a bit longer than expected, about an hour and a half, but the staff was polite and the lounge is very nice to work from with comfy chairs and good coffee. They even offered me some fresh pastries while I waited.
Patricia Nguyen
August 14, 2025 · Experience August 14, 2025
Tried to buy a used Navigator here. The sales manager was very dismissive and refused to budge even a dollar on the price, despite the car needing new rear tires and having some noticeable scratches on the rear bumper. I showed them the local market values but they just didn't seem to care about making a sale. Ended up buying a much cleaner one at another dealership down the road. Really disappointed because I heard good things about Jenkins but the service I received was very cold.
Melissa Kane
April 19, 2025 · Experience April 19, 2025
The service department is very professional. My only complaint is they sometimes recommend services that seem a bit premature, but they don't push it when you decline.
Angela Lee
April 17, 2025 · Experience April 17, 2025
I hate going to car dealerships but Jenkins Lincoln changed my mind. Kevin was incredibly helpful and not pushy at all. He helped us find the exact Nautilus we wanted, did a thorough test drive, and the financing part was surprisingly quick. We got a great rate too. We will definitely be back for our next vehicle.
Justen Kruse
February 28, 2025 · Experience February 28, 2025
I cannot say enough good things about my experience buying a Lincoln Aviator here. My salesperson Kevin was incredibly knowledgeable about the hybrid drivetrain and took the time to answer all my questions. The sales manager gave me a very fair price on my trade-in right off the bat, no back-and-forth haggling needed. The finance office was also extremely efficient, we signed all the papers in about 15 minutes. It was hands down the easiest and most pleasant car buying experience I have ever had. I highly recommend Jenkins to anyone looking for a premium vehicle.
Patrick Osborne
January 25, 2025 · Experience January 25, 2025
The service on my MKZ was done correctly but the prices for routine maintenance are getting incredibly high. 150 bucks for a basic cabin filter change is just too much.
Gary Prescott
January 10, 2025 · Experience January 10, 2025
I've been leasing from Jenkins for years. They always treat me like family. Service is quick, the waiting area is clean and comfortable, and the coffee is actually good.
Taw Reh
October 23, 2024 · Experience October 23, 2024
Traded in my MKX for a newer Corsair. The trade-in value was fair and the paperwork didn't take all day. The only negative was they only had one key for the new car, but they promised to order another one for me and cover the programming cost. Sarah in parts followed up the next week to get it done.