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Excellent service from start to finish

Review of Jenkins Lincoln of Crystal River by Justen Kruse · February 28, 2025

5/5

I cannot say enough good things about my experience buying a Lincoln Aviator here. My salesperson Kevin was incredibly knowledgeable about the hybrid drivetrain and took the time to answer all my questions. The sales manager gave me a very fair price on my trade-in right off the bat, no back-and-forth haggling needed. The finance office was also extremely efficient, we signed all the papers in about 15 minutes. It was hands down the easiest and most pleasant car buying experience I have ever had. I highly recommend Jenkins to anyone looking for a premium vehicle.

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More reviews of Jenkins Lincoln of Crystal River

  • Matthew Cole

    July 1, 2026 · Experience July 1, 2026

    Verified customer

    Very helpful staff

    I had a warning light pop up on my dashboard and pulled in without an appointment. They diagnosed the sensor issue quickly. They didn't have the part in stock but ordered it and had it ready for me the next day. Appreciate the fast help.

  • Mark Kijas

    May 10, 2026 · Experience May 10, 2026

    Verified customer

    Good car, slow process

    Love the Lincoln Nautilus I bought but the finance guy kept trying to push all these extra warranties and paint protection plans after I repeatedly said no. Took way too long to get out of there. The actual sales team was great but the finance office needs to be much more respectful of a buyer's time and budget.

  • Beth Hartstein

    April 28, 2026 · Experience April 28, 2026

    Verified customer

    Top notch service

    Just got my Nautilus serviced here. Sarah in the service department is always fantastic. She got me a loaner car quickly and my car was ready exactly when promised, washed and clean.

  • Denise Cabrera

    April 5, 2026 · Experience April 5, 2026

    Verified customer

    Jenkins is the best

    Bought my third vehicle from Jenkins last week. They always give me a fair deal and their customer service is top tier. Robert was great to work with as always.