Awful customer service experience
Review of Jim Goodall LLC by Sally Brown · May 4, 2026
1/5
Ordered a part and they sent the wrong size twice. Then they tried to charge me a restocking fee to return it. Never dealing with them again.
More reviews of Jim Goodall LLC
- Verified customer
Elizabeth Purchase
March 28, 2026 · Experience March 28, 2026
Professional outfit
The crew here knows their stuff. They didnt try to upsell me on gear I didnt need and pointed me toward the most durable option.
- Verified customer
Richard Hill
March 23, 2026 · Experience March 23, 2026
Bit disorganized today
Usually they are fast but today it took a while to track down a clerk to help me with a quote. Quality is good though.
- Verified customer
Frank Delaney
January 30, 2026 · Experience January 30, 2026
Solid equipment and fair prices
Needed a new skid steer for the job site and found exactly what I needed. Dealing with the sales team was very easy and professional.
- Verified customer
Diane Oyelaran
January 25, 2026 · Experience January 25, 2026
Solid business for parts
Good service and the staff knows their way around construction equipment. Prices are fair and the location is easy to get in and out of.