Journeys with James

4.1Great · 15 reviews · 15 verifiedClaimed profile

15 reviews

  • Steve Crowthers

    August 10, 2026 · Experience August 10, 2026

    Verified customer

    Solid bike and fair trade

    Traded in my old metric bike for a Road King. The valuation was fair and the financing team was efficient. Just wish they had more riding gear in stock.

  • Victoria Lang

    August 1, 2026 · Experience August 1, 2026

    Verified customer

    Service department needs better communication

    My bike sat in the shop for four days and no one called me with an update. I had to call three times just to find out a part was on backorder.

  • Sammy Sallam

    June 19, 2026 · Experience June 19, 2026

    Verified customer

    Top notch Harley service

    James went above and beyond when I had an issue with my starter. They got me back on the road in less than two hours. Real pros.

  • Driver

    April 15, 2026 · Experience April 15, 2026

    Verified customer

    Great team at Journeys

    Friendly environment and no pressure sales. James helped me secure financing that fit my budget perfectly. Highly recommend this dealer.

  • Debra Leone

    March 3, 2026 · Experience March 3, 2026

    Verified customer

    Best bike shop in town

    Awesome service department. Took my bike in for its 5k service and Dave had it ready faster than I expected. Great communication throughout.

  • Robert Manz

    January 1, 2026 · Experience January 1, 2026

    Verified customer

    Good bikes but long waits

    Selection is great, but the service counter gets backed up. I waited over twenty minutes just to talk to someone about ordering a custom part.

  • Zuzi Price

    December 3, 2025 · Experience December 3, 2025

    Verified customer

    Poor customer service experience

    I walked around the showroom for twenty minutes and not one person acknowledged me. I was ready to buy a bike today but I'm taking my money elsewhere.

  • Diane Bodiford

    November 12, 2025 · Experience November 12, 2025

    Verified customer

    Fantastic service department

    They always keep my bike running perfectly. Sarah is incredibly knowledgeable about parts and always gives great advice on upgrades.

  • Karen Whitfield

    November 6, 2025 · Experience November 6, 2025

    Verified customer

    The only place I go

    I trust this team with my bike every time. They treat you like family and always do a thorough job on maintenance and parts installs.

  • Carol Ivanov

    November 3, 2025 · Experience November 3, 2025

    Verified customer

    Fantastic staff and service

    Big shout out to Sarah for helping me customize my bike. The parts department had everything I needed to get my bike road-ready for the weekend ride.

  • Ronald Guerrero

    May 27, 2025 · Experience May 27, 2025

    Verified customer

    Smooth trade-in process

    Traded in my old cruiser and got a great deal on a new model. The process was stress-free thanks to James. Love the new bike!

  • Jered Hess

    May 1, 2025 · Experience May 1, 2025

    Verified customer

    Helpful staff despite the crowds

    I came in looking for a used Sportster. Sarah was busy but still took the time to answer all my questions. Good financing rates too.

  • Rebecca Shaw

    April 13, 2025 · Experience April 13, 2025

    Verified customer

    Incredible experience buying my first Harley

    James made the whole process so easy. He helped me pick out a perfect Softail and spent time showing me how everything works. I felt right at home here.

  • Jason Ensey

    September 14, 2024 · Experience September 14, 2024

    Verified customer

    Nice showroom but busy

    It’s a cool spot to look at bikes, but good luck getting a salesperson to walk you around on a Saturday. They were just too overwhelmed.

  • Jack Doan

    September 8, 2024 · Experience September 8, 2024

    Verified customer

    Professional and knowledgeable

    Finally found a dealer that knows their stuff. Dave in service knows Harleys inside and out. Honest advice and fair pricing.