Poor customer service experience
Review of Journeys with James by Zuzi Price · December 3, 2025
I walked around the showroom for twenty minutes and not one person acknowledged me. I was ready to buy a bike today but I'm taking my money elsewhere.
Review of Journeys with James by Zuzi Price · December 3, 2025
I walked around the showroom for twenty minutes and not one person acknowledged me. I was ready to buy a bike today but I'm taking my money elsewhere.
Steve Crowthers
August 10, 2026 · Experience August 10, 2026
Traded in my old metric bike for a Road King. The valuation was fair and the financing team was efficient. Just wish they had more riding gear in stock.
Victoria Lang
August 1, 2026 · Experience August 1, 2026
My bike sat in the shop for four days and no one called me with an update. I had to call three times just to find out a part was on backorder.
Sammy Sallam
June 19, 2026 · Experience June 19, 2026
James went above and beyond when I had an issue with my starter. They got me back on the road in less than two hours. Real pros.
Driver
April 15, 2026 · Experience April 15, 2026
Friendly environment and no pressure sales. James helped me secure financing that fit my budget perfectly. Highly recommend this dealer.