Key Acura of Gainesville

4.4Great · 21 reviews · 21 verifiedClaimed profile

20 reviews

  • Robert Bujeiro

    August 7, 2026 · Experience August 7, 2026

    Verified customer

    Fantastic customer care

    Had a minor issue with the infotainment system and they fixed it under warranty without any hassle. Great communication.

  • Douglas Farrell

    June 19, 2026 · Experience June 19, 2026

    Verified customer

    Good overall value

    The car is great and the staff helped me get the monthly payment where I needed it. Would recommend to friends.

  • Daniel Sherron

    May 8, 2026 · Experience May 8, 2026

    Verified customer

    Worst experience ever

    They lied about the car condition and hid some damage. Found it once I got home. Sales team was rude when I called back.

  • Kailia Rose

    April 26, 2026 · Experience April 26, 2026

    Verified customer

    Knowledgeable sales team

    Mike was excellent. He knew everything about the features and took his time showing me how the tech works. Great experience all around.

  • Auriana Stevens

    April 16, 2026 · Experience April 16, 2026

    Verified customer

    Great selection of cars

    Was between two models and the salesman really helped me compare them. Ended up with a great car that fits my life well.

  • Kenneth Blake

    March 28, 2026 · Experience March 28, 2026

    Verified customer

    Fair prices and service

    Service is reliable, though sometimes it's hard to get an appointment for when I want. Still, they do quality work here.

  • Christopher Geist

    February 5, 2026 · Experience February 5, 2026

    Verified customer

    Professional all around

    I was worried about the trade-in process but they gave me a fair price for my old sedan. Smooth transition into the new car.

  • Anthony Bellantoni

    December 19, 2025 · Experience December 19, 2025

    Verified customer

    Nice dealership and staff

    I liked the selection they had on the lot. Found exactly what I was looking for. Staff was helpful though the wait was a bit long.

  • ANN KELLY

    November 11, 2025 · Experience November 11, 2025

    Verified customer

    Poor communication during service

    I had to call three times to find out if my car was ready. No one bothered to update me while it sat there all day.

  • Maria Sanchez

    July 31, 2025 · Experience July 31, 2025

    Verified customer

    Highly recommend this dealer

    This is my third Acura and second time buying from this location. They really treat you right and the service is always top shelf.

  • Dennis Aguirre

    July 11, 2025 · Experience July 11, 2025

    Verified customer

    Awesome service department

    They always take good care of my MDX during service visits. Never have to wait too long and they keep me updated on the status throughout.

  • Bill Hewes

    July 6, 2025 · Experience July 6, 2025

    Verified customer

    Great experience with finance

    The finance guy made everything easy to understand. Got a good rate and was out of there in about an hour. Nice change of pace.

  • Jerry Sampson

    June 6, 2025 · Experience June 6, 2025

    Verified customer

    Solid experience overall

    My car was ready as promised. They did a good job on the routine maintenance. Will be back for my next service interval.

  • Gloria Schiavone

    June 5, 2025 · Experience June 5, 2025

    Verified customer

    Everything went perfectly

    I've bought many cars over the years and this was one of the best experiences. Everything was transparent from start to finish.

  • Jason Mercer

    April 2, 2025 · Experience April 2, 2025

    Verified customer

    Good car, decent service

    Loving my new Acura. The process was a bit long because they were busy, but the staff was friendly and made sure I was comfortable.

  • Jennifer Ortiz

    March 29, 2025 · Experience March 29, 2025

    Verified customer

    Friendly and helpful

    Everyone greeted me with a smile. It's a nice dealership to visit and the process was stress-free. Happy with my choice.

  • Jonathan Meyers

    February 16, 2025 · Experience February 16, 2025

    Verified customer

    Great car buying experience

    Bought an RDX from here last month. The process was smooth and quick. No high pressure nonsense. Really happy with my new vehicle.

  • Rachel Kirby

    December 26, 2024 · Experience December 26, 2024

    Verified customer

    Five star dealership

    From the test drive to signing the papers, everyone was great. I love the new car and felt like I got a good deal on it.

  • Daniel Okafor

    December 13, 2024 · Experience December 13, 2024

    Verified customer

    Top notch service

    Always professional and they get my car serviced fast. I appreciate the free loaner car they provide while I wait.

  • Marco Arredondo

    December 4, 2024 · Experience December 4, 2024

    Verified customer

    Easy and fair deal

    I did most of the paperwork online so by the time I got to the dealership it was just a quick test drive and sign. Very efficient setup.