Key Cycling

4.0Great · 18 reviews · 18 verifiedClaimed profile

18 reviews

  • Jack Doan

    June 21, 2026 · Experience June 21, 2026

    Verified customer

    Average service and fair price

    The bike work was okay, but they forgot to call me when it was finished. I had to check in myself. Decent work though.

  • Frank Delaney

    May 21, 2026 · Experience May 21, 2026

    Verified customer

    Awful experience with staff attitude

    Tried to get a flat fixed and the guy at the counter acted like I was bothering him. Left my bike and never going back.

  • Gloria Schiavone

    May 12, 2026 · Experience May 12, 2026

    Verified customer

    Friendly local bike experts

    Love coming here. Whether it's just grabbing tubes or a full service, they always treat you well. Highly recommend their tune-up packages.

  • Nancy Kowalski

    April 12, 2026 · Experience April 12, 2026

    Verified customer

    Incredible customer service here

    They helped me select the right e-bike for my commute. Sofia was patient with all my questions and even let me test ride three different models.

  • Rachel Kirby

    March 19, 2026 · Experience March 19, 2026

    Verified customer

    Above and beyond service

    Marco saved my weekend ride by fixing a shifter cable on the spot. So thankful to have such a helpful shop right in town.

  • Eric Peterson

    November 23, 2025 · Experience November 23, 2025

    Verified customer

    Highly skilled mechanics

    Fixed a creaking bottom bracket that two other shops couldn't figure out. I'm a loyal customer now. Great local shop in Key Biscayne.

  • Precision Auto Storage

    November 14, 2025 · Experience November 14, 2025

    Verified customer

    Best shop on the island

    Marco is a wizard with carbon road bikes. He tuned up my Specialized perfectly and it rides smoother than when it was new. Fast, friendly, and expert service.

  • Karen Whitfield

    October 23, 2025 · Experience October 23, 2025

    Verified customer

    Professionalism at its best

    The shop is organized and the mechanics are top tier. Had my road bike serviced last week and the shifting has never felt crisper. Super impressed.

  • Peter Vance

    August 10, 2025 · Experience August 10, 2025

    Verified customer

    Messy repair work done here

    Got my mountain bike back and the handlebars were loose. I had to tighten them myself before I felt safe riding. Basic safety check failed.

  • Thomas Reyes

    July 6, 2025 · Experience July 6, 2025

    Verified customer

    Overcharged for basic service

    They charged me double what the estimate said for a simple chain swap. I felt blindsided by the final bill when I went to pick it up.

  • Steven Gerasimovich

    March 2, 2025 · Experience March 2, 2025

    Verified customer

    Knowledgeable staff and great gear

    These guys really know their stuff. I bought a new Trek here and the fitting process was incredibly thorough. Elena made sure everything was adjusted perfectly.

  • Joshua Bennett

    January 14, 2025 · Experience January 14, 2025

    Verified customer

    My go-to for bike parts

    Always have the specific hardware I need in stock. Marco in the back is a huge help with troubleshooting custom builds.

  • Charles Dunn

    January 5, 2025 · Experience January 5, 2025

    Verified customer

    Parts took way too long

    Brought my bike in for a simple derailleur adjustment. They held it for three days waiting on a cable that was supposedly in stock. Frustrating communication.

  • Debbie Boyette-Norris

    December 16, 2024 · Experience December 16, 2024

    Verified customer

    Good local spot, slight delay

    Very knowledgeable staff and great bike selection. They were running a bit behind on my tune-up, but the quality of work was worth the wait.

  • Patricia Nguyen

    December 9, 2024 · Experience December 9, 2024

    Verified customer

    Top notch bike repairs

    Everything about this shop is professional. Dropped off my bike, got a fair price, and it was ready exactly when they said it would be.

  • Jonathan Meyers

    October 22, 2024 · Experience October 22, 2024

    Verified customer

    Perfect fit and tune

    Had a custom fit done on my race bike. Elena was meticulous and spent over an hour dialing everything in. I feel so much faster on the road now.

  • VA Cycling

    October 22, 2024 · Experience October 22, 2024

    Verified customer

    Solid service but long wait

    The work quality is good, but you have to be prepared to wait a week or more for an appointment. They seem short-staffed lately.

  • Liz Bobbie

    October 12, 2024 · Experience October 12, 2024

    Verified customer

    Quick tire swap and tune

    Came in with a tubeless issue and they sorted it in twenty minutes. Sofia was super helpful and knowledgeable about the latest gravel setups. Great spot.