Rental equipment was damaged
Review of Keys Kayak by Debbie Boyette-Norris · May 24, 2025
2/5
Rented two kayaks and both had issues with the seats. It made for a very uncomfortable day on the water. Check your gear first.
More reviews of Keys Kayak
- Verified customer
Shawn Barrett
July 5, 2026 · Experience July 5, 2026
Perfect spot for kayaking gear
Staff is always welcoming. They know their stuff and the shop is packed with high-quality gear for any level of paddler.
- Verified customer
Angela Lee
May 10, 2026 · Experience May 10, 2026
Everything I needed in stock
Finally found a shop in Marathon that carries the specific dry bag and seat replacement parts I needed. Super stoked.
- Verified customer
Zachary Pruitt
April 5, 2026 · Experience April 5, 2026
Terrible customer service experience
The clerk was super rude when I asked about rentals. I ended up going elsewhere and spending my money where they actually appreciate customers.
- Verified customer
Daniel Eckert
March 10, 2026 · Experience March 10, 2026
Mixed bag of service
The store is great but the rental desk is often understaffed. Expect to wait a while if it's a busy weekend.