Broken out of box

Review of Kocourek Ford by Katherine Silva · July 26, 2026

1/5

My new fridge arrived with a huge dent. Then they refused to replace it for three weeks. Terrible experience and very poor service.

More reviews of Kocourek Ford

  • Marilyn Hobbs

    August 12, 2026 · Experience August 12, 2026

    Verified customer

    Highly recommend them

    Always a pleasure dealing with Kocourek. They have a great selection and the staff is always welcoming when I walk through the door.

  • Christina Boyle

    August 5, 2026 · Experience August 5, 2026

    Verified customer

    Professional and fast

    Got the deal done quickly. Everything was ready when I arrived which was nice. I appreciate when a dealer respects my time like this.

  • Beth Hartstein

    August 5, 2026 · Experience August 5, 2026

    Verified customer

    Great selection of appliances

    Stopped by for a new fridge. They had a bunch of models on the floor which helped me decide. Friendly service and quick delivery setup.

  • Deb McCall

    July 22, 2026 · Experience July 22, 2026

    Verified customer

    Misleading pricing

    The website said one price but in the store it was higher. They would not honor the online deal. Very disappointed with how they operate.