Kocourek Ford

4.2Great · 34 reviews · 34 verifiedClaimed profile

20 reviews

  • Marilyn Hobbs

    August 12, 2026 · Experience August 12, 2026

    Verified customer

    Highly recommend them

    Always a pleasure dealing with Kocourek. They have a great selection and the staff is always welcoming when I walk through the door.

  • Beth Hartstein

    August 5, 2026 · Experience August 5, 2026

    Verified customer

    Great selection of appliances

    Stopped by for a new fridge. They had a bunch of models on the floor which helped me decide. Friendly service and quick delivery setup.

  • Christina Boyle

    August 5, 2026 · Experience August 5, 2026

    Verified customer

    Professional and fast

    Got the deal done quickly. Everything was ready when I arrived which was nice. I appreciate when a dealer respects my time like this.

  • Katherine Silva

    July 26, 2026 · Experience July 26, 2026

    Verified customer

    Broken out of box

    My new fridge arrived with a huge dent. Then they refused to replace it for three weeks. Terrible experience and very poor service.

  • Deb McCall

    July 22, 2026 · Experience July 22, 2026

    Verified customer

    Misleading pricing

    The website said one price but in the store it was higher. They would not honor the online deal. Very disappointed with how they operate.

  • Kevin Robinson

    July 17, 2026 · Experience July 17, 2026

    Verified customer

    They make it easy

    Really helpful team here. They made sure I had all the parts I needed for the installation. Everything works perfectly now. Thanks guys.

  • Denise Newbold

    July 9, 2026 · Experience July 9, 2026

    Verified customer

    Avoid the service center

    They broke a plastic cover while doing an inspection and then tried to blame me for it. Terrible integrity and I will not go back.

  • Jeffrey Hobbs

    May 23, 2026 · Experience May 23, 2026

    Verified customer

    Decent place to shop

    Selection is good, but pricing is about the same as anywhere else. Sales staff is helpful enough but a bit pushy on the extended warranty.

  • Tim Edwards

    May 22, 2026 · Experience May 22, 2026

    Verified customer

    Very happy customer

    I love the new Ford lineup. The staff made it really easy to compare the models. I walked out with exactly what I needed for work.

  • Larry Ashford

    May 6, 2026 · Experience May 6, 2026

    Verified customer

    Highly satisfied

    I spent a long time looking for the right dryer that fit my closet space. The staff was super patient while I measured and looked at specs. I felt supported the whole time and they even gave me a small discount because I was buying a bundle. It was a really pleasant experience and I walked out feeling confident in my purchase. Definitely coming back for other needs.

  • Matthew Cruz

    March 10, 2026 · Experience March 10, 2026

    Verified customer

    Great Ford dealership

    Kocourek is the best place to go. Bought my F-150 here and the service was perfect. No issues at all, definitely coming back again.

  • Louis Monacello

    February 10, 2026 · Experience February 10, 2026

    Verified customer

    Slow service today

    Waited forever to find someone who could help me in the electronics section. The products are fine but the store is understaffed right now.

  • Cheryl Swinburn

    December 4, 2025 · Experience December 4, 2025

    Verified customer

    Excellent store

    Needed a dishwasher quickly and they had what I wanted in stock. Staff was very helpful with installation advice. Very satisfied here.

  • Julie Ferraro

    October 16, 2025 · Experience October 16, 2025

    Verified customer

    Super friendly and helpful

    Love my new Escape. The staff made everything easy and explained the features really well. Such a simple and stress free process for me.

  • Melissa Smith

    October 13, 2025 · Experience October 13, 2025

    Verified customer

    Good experience

    The store is clean and the staff is helpful. My microwave arrived on time as promised. Only taking one star off for the parking.

  • Michael Pinero

    September 23, 2025 · Experience September 23, 2025

    Verified customer

    Top quality service

    Everyone I talked to was professional. They made the whole buying process really simple and easy. Glad I shopped here for my home needs.

  • Jose Figueroa

    September 18, 2025 · Experience September 18, 2025

    Verified customer

    Always great service

    Never had a bad experience here. They are consistently good at what they do. I wouldn't go anywhere else for my Ford needs.

  • Charlie Roessler

    September 10, 2025 · Experience September 10, 2025

    Verified customer

    Great local appliance store

    I went in needing a new oven for my renovation and they had everything ready to go. The guy helping me knew all the technical details.

  • Jennifer Ortiz

    September 7, 2025 · Experience September 7, 2025

    Verified customer

    Helpful and friendly

    Staff was knowledgeable about the different stove brands. I found a model that fit my kitchen perfectly. Glad I chose this local shop.

  • Cynthia Frazier

    August 21, 2025 · Experience August 21, 2025

    Verified customer

    Fantastic experience

    Really easy to deal with. They had the part I needed in stock and for a cheaper price than the big box stores. Really impressed.