Nice cars, mediocre service wait

Review of Land Rover Naples by Emily Hartman · October 12, 2024

3/5

Took forever to get my loaner vehicle sorted out. Once that was done the service was fine, but the front desk needs better organization.

More reviews of Land Rover Naples

  • Samuel Grauer

    July 12, 2026 · Experience July 12, 2026

    Verified customer

    Terrible service department experience

    Left my Range Rover for a week and they didn't touch it. Nobody calls back. Extremely frustrated with the lack of basic communication here.

  • Rebecca Shaw

    May 21, 2026 · Experience May 21, 2026

    Verified customer

    Professional and courteous staff

    Bought my Defender here last month. The whole team made the experience seamless. Special thanks to Marcus for the thorough orientation of the tech.

  • William Pouch

    March 28, 2026 · Experience March 28, 2026

    Verified customer

    Best Land Rover dealer in Florida

    From sales to service, this place is top notch. Marcus was fantastic and the service team had my SUV detailed and ready right on time.

  • Matthew Cruz

    March 20, 2026 · Experience March 20, 2026

    Verified customer

    Service is good but pricey

    They do great work on my vehicle, but I feel like the shop charges a significant premium compared to local specialists. Good but expensive.