Perfect purchase of my new SUV

Review of Lexus of Melbourne by Kimberly Tran · May 20, 2025

5/5

From the initial phone call to driving off the lot, everything was perfect. Julian was so helpful during the walk-through of the car features. My trade-in was processed quickly and efficiently.

More reviews of Lexus of Melbourne

  • Debra Leone

    June 20, 2026 · Experience June 20, 2026

    Verified customer

    Service was fine but slow

    Scheduled maintenance took much longer than I was quoted. My car was clean and the work was done right, but I spent way more time in the waiting area than anticipated. Needs better coordination.

  • Henry Purnell

    May 8, 2026 · Experience May 8, 2026

    Verified customer

    Easy financing and great communication

    The finance manager explained every detail of my lease clearly. No hidden fees or surprises. My new NX feels like a dream and the staff really went above and beyond for me today.

  • Stan Kurpiel

    February 22, 2026 · Experience February 22, 2026

    Verified customer

    Top notch staff and inventory

    Lexus of Melbourne runs a tight ship. Had my car serviced while I waited in their lounge. The parts department even sourced a hard-to-find trim piece for my older model in just two days.

  • Daniel Lovett

    February 20, 2026 · Experience February 20, 2026

    Verified customer

    Best Lexus buying experience ever

    Went in for a new RX 350 and Marcus made it a breeze. No pressure tactics, just pure professionalism. The trade-in value on my old sedan was more than fair. Highly recommend this team.