Fantastic experience with the service department

Review of Lexus of Orange County by Chris Heywang · May 20, 2026

5/5

My RX needed new brakes and the technicians were quick and efficient. They even gave the car a complimentary wash. It feels like driving a brand new vehicle off the lot again.

More reviews of Lexus of Orange County

  • Diane Oyelaran

    August 8, 2026 · Experience August 8, 2026

    Verified customer

    Best car buying experience ever

    I'm picky about cars and the staff here was patient with all my questions. They made sure I was comfortable with the technology in my new Lexus before I left the lot. Thank you!

  • Connie Melendy

    July 22, 2026 · Experience July 22, 2026

    Verified customer

    Fast and friendly, very helpful

    Had a battery issue and they took care of it fast. The service advisor was incredibly helpful and explained the warranty coverage clearly. Highly recommend this team for repairs.

  • Victoria Williams

    April 19, 2026 · Experience April 19, 2026

    Verified customer

    Wonderful dealership experience overall

    The atmosphere here is so much more relaxed than other dealerships I've visited. They really care about the customer experience and it shows in every interaction I had today.

  • Joshua Bennett

    February 8, 2026 · Experience February 8, 2026

    Verified customer

    Professionalism at its finest level

    From the moment I walked in, I felt valued. The sales manager greeted me personally and the whole team was very transparent about the pricing for my new NX. Wonderful experience.