Diane Oyelaran
August 8, 2026 · Experience August 8, 2026
I'm picky about cars and the staff here was patient with all my questions. They made sure I was comfortable with the technology in my new Lexus before I left the lot. Thank you!
Connie Melendy
July 22, 2026 · Experience July 22, 2026
Had a battery issue and they took care of it fast. The service advisor was incredibly helpful and explained the warranty coverage clearly. Highly recommend this team for repairs.
Chris Heywang
May 20, 2026 · Experience May 20, 2026
My RX needed new brakes and the technicians were quick and efficient. They even gave the car a complimentary wash. It feels like driving a brand new vehicle off the lot again.
Victoria Williams
April 19, 2026 · Experience April 19, 2026
The atmosphere here is so much more relaxed than other dealerships I've visited. They really care about the customer experience and it shows in every interaction I had today.
Joshua Bennett
February 8, 2026 · Experience February 8, 2026
From the moment I walked in, I felt valued. The sales manager greeted me personally and the whole team was very transparent about the pricing for my new NX. Wonderful experience.
Christine Connell
January 28, 2026 · Experience January 28, 2026
I came in to browse the inventory and ended up driving away in a beautiful LS. They made the trade-in offer very fair and the financing process was finished in under an hour.
Melissa Smith
January 19, 2026 · Experience January 19, 2026
Everything was perfect during my visit. Marcus helped me explore all the hybrid options and was never pushy. The whole process was handled with such care and professionalism. Truly impressed.
Emily Campbell
January 13, 2026 · Experience January 13, 2026
Dropped off my ES for a routine oil change and the service team was fantastic. Brian in the service department kept me updated throughout. Very professional and quick turnaround time.
ANN KELLY
December 22, 2025 · Experience December 22, 2025
Service is always top quality here and Josh is great to work with. Only complaint is the waiting area was packed today and took a bit longer than usual to get through checkout.
Gary James
November 22, 2025 · Experience November 22, 2025
Loved the selection they had on the lot. Found the exact trim I wanted and the team made the numbers work within my budget. Definitely my new go-to dealership in Middletown.
Jonathan Meyers
September 6, 2025 · Experience September 6, 2025
Marcus made the whole process of buying my new RX so simple. No hidden fees and they gave me a fair value for my trade-in. Highly recommend this dealership to anyone in the area.
Peter Vance
August 17, 2025 · Experience August 17, 2025
Had a small issue with my tire pressure sensor and the team got me in right away without an appointment. They fixed it in thirty minutes while I waited in the lounge.
Justen Kruse
August 17, 2025 · Experience August 17, 2025
Sales team is great until they have your money. Trying to get a hold of someone in finance to resolve a title error has been impossible for the last three weeks. Terrible follow up.
Nancy J. Walker
June 17, 2025 · Experience June 17, 2025
Always a pleasure dealing with the team here. They handled my lease renewal perfectly and the financing paperwork was ready when I arrived. Five stars for the constant attention to detail.
Steven Alvarez
May 13, 2025 · Experience May 13, 2025
Staff is nice, but the wait time for my appointment was over two hours. The work was done well but they need to manage their schedule better if they have that many cars booked.
Erich Metz
May 12, 2025 · Experience May 12, 2025
I had a scheduled service that turned into a nightmare. They kept my car for two days without calling me back. I had to call them five times just to get an update on simple parts.
Daniel Lovett
January 14, 2025 · Experience January 14, 2025
I worked with Sarah on a new GX and she was incredibly knowledgeable about all the features. The test drive was thorough and the delivery process was actually enjoyable for once.
Pamela Thompson
November 2, 2024 · Experience November 2, 2024
I trust this shop with my Lexus implicitly. They always explain exactly what needs to be done and never try to upsell me on services I don't actually need. Excellent maintenance.