Maria Sanchez
August 10, 2026 · Experience August 10, 2026
Excellent experience with the team
The staff at Lexus of Orlando is wonderful. Every time I bring my RX in, they treat me like royalty. Service is always top notch.
11 reviews
- Verified customer
- Verified customer
Aaron Whitehead
May 23, 2026 · Experience May 23, 2026
Best car buying experience
From the test drive to signing the papers, everything was perfect. Very professional staff and they really took the time to show me all the features.
- Verified customer
Timothy Joley
March 25, 2026 · Experience March 25, 2026
Great service, but pricey
You definitely pay for the brand name, but the service is professional and quick. They always know exactly what my car needs.
- Verified customer
Greg Leathers
December 16, 2025 · Experience December 16, 2025
Great service department
My service advisor was very clear about the maintenance needed. Everything was performed on time, and they gave my car back perfectly clean.
- Verified customer
Justin Lawson
August 29, 2025 · Experience August 29, 2025
Always great service here
I trust the service team with my Lexus completely. They are detailed, clean, and always communicate exactly what is happening with my vehicle.
- Verified customer
Chris Heywang
August 7, 2025 · Experience August 7, 2025
Average service experience today
Long wait for a simple oil change. Everything else was fine, but the time spent there was way longer than they originally told me.
- Verified customer
Emily Hartman
July 27, 2025 · Experience July 27, 2025
Service was just okay
Scheduled my maintenance but they didn't have a loaner car ready when I got there. The work itself was fine, but a bit disappointing.
- Verified customer
Christine Crane
May 14, 2025 · Experience May 14, 2025
Fantastic customer service every time
Whether it's for service or a new purchase, this dealership shines. I love how they value their customers and keep things so professional.
- Verified customer
Jennifer Ortiz
April 26, 2025 · Experience April 26, 2025
Frustrating experience with parts
Ordered a part that never arrived. Had to chase them down for weeks to get a refund. Not what I expect from Lexus.
- Verified customer
George Petrov
March 13, 2025 · Experience March 13, 2025
Good quality work on my car
Routine service went well. The wait time was manageable and they gave me a thorough report on my vehicle's health. Reliable.
- Verified customer
Max Lane
February 7, 2025 · Experience February 7, 2025
Very smooth buying process
The sales team was low pressure and very knowledgeable. I'm very happy with my new ES. This is how a luxury car dealership should be.