Frustrating experience with parts
Review of Lexus of Orlando by Jennifer Ortiz · April 26, 2025
2/5
Ordered a part that never arrived. Had to chase them down for weeks to get a refund. Not what I expect from Lexus.
More reviews of Lexus of Orlando
- Verified customer
Maria Sanchez
August 10, 2026 · Experience August 10, 2026
Excellent experience with the team
The staff at Lexus of Orlando is wonderful. Every time I bring my RX in, they treat me like royalty. Service is always top notch.
- Verified customer
Aaron Whitehead
May 23, 2026 · Experience May 23, 2026
Best car buying experience
From the test drive to signing the papers, everything was perfect. Very professional staff and they really took the time to show me all the features.
- Verified customer
Timothy Joley
March 25, 2026 · Experience March 25, 2026
Great service, but pricey
You definitely pay for the brand name, but the service is professional and quick. They always know exactly what my car needs.
- Verified customer
Greg Leathers
December 16, 2025 · Experience December 16, 2025
Great service department
My service advisor was very clear about the maintenance needed. Everything was performed on time, and they gave my car back perfectly clean.