Helpful staff, long wait

Review of Lexus Of Sarasota by Shirley Amos · March 3, 2026

3/5

The people at the front desk were great, but the service department is just so busy lately. It took nearly four hours for a basic scheduled maintenance check-up.

More reviews of Lexus Of Sarasota

  • Jason Ensey

    July 26, 2026 · Experience July 26, 2026

    Verified customer

    Easy financing and helpful staff

    The financing department was very transparent. No hidden agendas. Got me out the door in my new SUV with a monthly payment that fits my budget.

  • Barbara Lemons

    March 24, 2026 · Experience March 24, 2026

    Verified customer

    Mixed feelings on pricing

    Good work on the car, but the price for simple maintenance is getting a bit out of hand. I love the brand but might look for an independent shop next time.

  • Steve Crowthers

    March 18, 2026 · Experience March 18, 2026

    Verified customer

    Hidden fees ruined the day

    They added a bunch of fees I didn't agree to during the financing stage. Felt really pressured by the sales team to sign quickly. Really disappointed with the ethics here.

  • Evelyn Marsh

    February 3, 2026 · Experience February 3, 2026

    Verified customer

    Best buying experience ever

    Sarah was incredible during the purchase of my new Lexus. No pressure, no games, just a smooth deal. I was able to trade in my old sedan for a fair price. So happy!