Top notch customer care

Review of Lexus of Wesley Chapel by Victor Morales · April 16, 2025

5/5

Shout out to Mark for getting my sedan serviced on short notice. He kept me updated throughout the afternoon and the car was washed when I picked it up.

More reviews of Lexus of Wesley Chapel

  • William Foster

    July 31, 2026 · Experience July 31, 2026

    Verified customer

    Best dealership in the area

    Everything from the initial welcome to the final walkthrough is handled with class. I wouldn't take my Lexus anywhere else for maintenance.

  • Tim Edwards

    July 12, 2026 · Experience July 12, 2026

    Verified customer

    Solid service but appointment scheduling

    Service is always consistent, but the online booking system is a bit clunky. Once you're here, the team is fantastic and very professional.

  • Max Lane

    May 12, 2026 · Experience May 12, 2026

    Verified customer

    Waited four hours for oil change

    Dropped my car off for a simple oil change. They told me it would be ready in an hour, but I ended up waiting over four hours. Nobody apologized.

  • Karen Whitfield

    May 6, 2026 · Experience May 6, 2026

    Verified customer

    Professionalism at its finest

    I love the loaner car program. It makes my life so much easier when I need major work done. Always a pleasure working with the Wesley Chapel service team.