Douglas Farrell
August 14, 2026 · Experience August 14, 2026
Smooth leasing process
Traded in my old car and leased a new Atlas. The entire process was seamless and the team was very helpful with the tech setup.
18 reviews
- Verified customer
- Verified customer
Gary James
July 31, 2026 · Experience July 31, 2026
Wonderful service department
They handled my brake repair quickly and for a fair price. The lounge is comfortable and the staff is always smiling and helpful.
- Verified customer
Heather Munoz
July 3, 2026 · Experience July 3, 2026
Always a great experience
I bring my car here for every scheduled service. They always wash it and it comes back driving like it is brand new. Reliable team.
- Verified customer
Joyce Tillman
June 30, 2026 · Experience June 30, 2026
Rude staff member
The service advisor I spoke to was dismissive when I asked about a charge on my bill. I felt like I was being a nuisance to them.
- Verified customer
Charles Dunn
June 15, 2026 · Experience June 15, 2026
Very satisfied with purchase
My new Passat is perfect. The team worked hard to get me the right trim level and color. I love driving it every single day.
- Verified customer
Benjamin Trask
April 5, 2026 · Experience April 5, 2026
Reliable and efficient
I appreciate how thorough they are with every inspection. They always flag potential issues before they become real problems. Reliable shop.
- Verified customer
Kiki Wilding
February 11, 2026 · Experience February 11, 2026
Solid dealer experience
Bought my Golf here and it was a smooth process. Good selection and helpful salespeople. Just wish the wait times were a little shorter.
- Verified customer
Alice Monroe
December 11, 2025 · Experience December 11, 2025
Quick and professional
They fixed a leak in my tire while I waited. Only took about forty minutes and they didn't charge me an arm and a leg. Great service.
- Verified customer
Matthew Cole
October 23, 2025 · Experience October 23, 2025
Great experience buying
Came in knowing what I wanted and they didn't try to steer me elsewhere. The negotiation was fair and fast. Very happy with my car.
- Verified customer
Nicole Baptiste
October 16, 2025 · Experience October 16, 2025
Good but pricey service
VW service is always a bit more than a local mechanic but the quality is worth it. They are always thorough and polite to me.
- Verified customer
Chuck Burgess
August 20, 2025 · Experience August 20, 2025
Great service at Lokey
Came in for a routine oil change and they were quick. The waiting area is nice and they had me out the door in about an hour.
- Verified customer
Erich Metz
July 10, 2025 · Experience July 10, 2025
Good overall experience
The car I bought is great and the dealership environment is nice. Just took a bit longer than expected to finalize the paperwork at the end.
- Verified customer
Marco Arredondo
April 20, 2025 · Experience April 20, 2025
Worst service experience ever
I had an appointment but waited three hours for an oil change. No one updated me or apologized for the delay. Terrible experience.
- Verified customer
Sammy Sallam
March 26, 2025 · Experience March 26, 2025
Easy Jetta purchase
Working with Sarah was a breeze. She explained all the features of the new Jetta and got us a price that worked for our monthly budget.
- Verified customer
Henry Coates
December 31, 2024 · Experience December 31, 2024
Excellent attention to detail
Took my Tiguan in for some electrical work. They found the issue quickly and fixed it under warranty. Very professional crew.
- Verified customer
VA Cycling
November 3, 2024 · Experience November 3, 2024
Highly recommend Lokey
Always a pleasure coming here. Even when they are busy they are polite and professional. My car is always serviced correctly.
- Verified customer
Robert Manz
September 3, 2024 · Experience September 3, 2024
Top notch customer service
The team here is great. They keep me updated on my service status and are very transparent about what needs to be done. Best dealer in the area.
- Verified customer
Mr Disney
August 30, 2024 · Experience August 30, 2024
Professional and helpful
Needed help with my Bluetooth connection and a staff member named Mark sat in the car with me for 20 minutes to fix it. Excellent service.