Worst service experience ever
Review of Lokey Volkswagen by Marco Arredondo · April 20, 2025
1/5
I had an appointment but waited three hours for an oil change. No one updated me or apologized for the delay. Terrible experience.
More reviews of Lokey Volkswagen
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Douglas Farrell
August 14, 2026 · Experience August 14, 2026
Smooth leasing process
Traded in my old car and leased a new Atlas. The entire process was seamless and the team was very helpful with the tech setup.
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Gary James
July 31, 2026 · Experience July 31, 2026
Wonderful service department
They handled my brake repair quickly and for a fair price. The lounge is comfortable and the staff is always smiling and helpful.
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Heather Munoz
July 3, 2026 · Experience July 3, 2026
Always a great experience
I bring my car here for every scheduled service. They always wash it and it comes back driving like it is brand new. Reliable team.
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Joyce Tillman
June 30, 2026 · Experience June 30, 2026
Rude staff member
The service advisor I spoke to was dismissive when I asked about a charge on my bill. I felt like I was being a nuisance to them.