William Pouch
August 10, 2026 · Experience August 10, 2026
Great selection for all tastes
Really impressed with how they manage the crowd. Always professional and the items are absolutely gorgeous.
Louis Vuitton New York Macy's Herald Sq.
4.5Excellent · 18 reviews · 18 verifiedClaimed profile
18 reviews
- Verified customer
- Verified customer
Zachary Pruitt
April 10, 2026 · Experience April 10, 2026
Great shop, but long lines
Loved the bags, but the wait to pay was pretty long. Once I got served, the associate was lovely and helpful.
- Verified customer
Justin Lawson
December 29, 2025 · Experience December 29, 2025
Quality products and great help
Staff is always professional and attentive. I feel very welcome every time I step into this store.
- Verified customer
Deborah Barnhart
November 24, 2025 · Experience November 24, 2025
Always a pleasure shopping here
Very clean store and the staff is wonderful. Every time I visit I find something beautiful and get great service.
- Verified customer
Jay Tass
November 2, 2025 · Experience November 2, 2025
Perfect gift for my wife
Found a gorgeous piece and the service was super fast. Very friendly and helpful staff during the busy holiday season.
- Verified customer
Kris Tyler
October 26, 2025 · Experience October 26, 2025
Way too busy inside
It was so crowded that I couldn't get any help. The staff seemed overwhelmed by the tourists in the store.
- Verified customer
Max Lane
October 14, 2025 · Experience October 14, 2025
Bad service during busy time
Staff completely ignored me for 20 minutes while I waited for help. Very disappointed with how they treat customers.
- Verified customer
Design Eagles
October 4, 2025 · Experience October 4, 2025
Stunning selection of leather
Picked up a beautiful bag today. The service was impeccable and they even gift-wrapped it for me. Classy experience.
- Verified customer
Carol Ivanov
October 3, 2025 · Experience October 3, 2025
Exquisite service and beautiful store
I really enjoy coming here for my accessories. The staff makes everything so easy and the quality is unmatched.
- Verified customer
Emily Hartman
August 30, 2025 · Experience August 30, 2025
Beautiful store and great staff
Really nice experience overall. The store is gorgeous. I only wish there were more seating areas for people waiting.
- Verified customer
Louis Monacello
July 20, 2025 · Experience July 20, 2025
Exceptional service at this location
The attention to detail is great. Everyone was dressed well and very helpful with my bag selection. Worth the visit.
- Verified customer
Gregory Sandoval
July 15, 2025 · Experience July 15, 2025
Very helpful sales associates
Staff is very knowledgeable about the materials. Helped me decide between two different styles easily. Great service.
- Verified customer
Sagoingne
July 8, 2025 · Experience July 8, 2025
Fantastic customer service experience
I found exactly what I was looking for. The associate, Maria, was incredibly kind and helpful with my decision.
- Verified customer
Thomas Morgan
April 17, 2025 · Experience April 17, 2025
Great shopping experience here
I love coming to this Macy's location. The inventory is always updated and the service is always top-notch.
- Verified customer
Timothy Joley
February 22, 2025 · Experience February 22, 2025
Top quality leather products
My wife loves her new wallet. The staff here are true professionals and made the shopping experience very enjoyable.
- Verified customer
Jason Ensey
November 25, 2024 · Experience November 25, 2024
High quality as expected
Bought a luggage set and the quality is amazing. The staff was super helpful in showing me how to care for it.
- Verified customer
Greg Leathers
November 1, 2024 · Experience November 1, 2024
Best luxury store in town
The staff really knows how to provide a luxury feel. I am always happy with my purchases from here.
- Verified customer
Jack Doan
October 17, 2024 · Experience October 17, 2024
Best place for luxury items
The associates know their products inside and out. I felt like a VIP while browsing the new collections today.