Bad service during busy time
Review of Louis Vuitton New York Macy's Herald Sq. by Max Lane · October 14, 2025
1/5
Staff completely ignored me for 20 minutes while I waited for help. Very disappointed with how they treat customers.
More reviews of Louis Vuitton New York Macy's Herald Sq.
- Verified customer
William Pouch
August 10, 2026 · Experience August 10, 2026
Great selection for all tastes
Really impressed with how they manage the crowd. Always professional and the items are absolutely gorgeous.
- Verified customer
Zachary Pruitt
April 10, 2026 · Experience April 10, 2026
Great shop, but long lines
Loved the bags, but the wait to pay was pretty long. Once I got served, the associate was lovely and helpful.
- Verified customer
Justin Lawson
December 29, 2025 · Experience December 29, 2025
Quality products and great help
Staff is always professional and attentive. I feel very welcome every time I step into this store.
- Verified customer
Deborah Barnhart
November 24, 2025 · Experience November 24, 2025
Always a pleasure shopping here
Very clean store and the staff is wonderful. Every time I visit I find something beautiful and get great service.