Terrible customer experience
Review of Master Tow by Evelyn Marsh · April 21, 2025
1/5
Came in for a hitch setup and they gave me the wrong parts after waiting forever. Super frustrating to waste a whole morning.
More reviews of Master Tow
- Verified customer
Joseph "Joe" Ramsey
July 8, 2026 · Experience July 8, 2026
Solid gear for my tow truck
They have a great variety of straps and chains. Prices are competitive and the staff knows which gear works best for heavy duty.
- Verified customer
Aaron Whitehead
May 26, 2026 · Experience May 26, 2026
Fast turnaround on orders
Need gear quick and they usually have it ready the same day. Good business if you are a local contractor.
- Verified customer
Jacob Moore
January 23, 2026 · Experience January 23, 2026
Overpriced and rude service
The prices for simple hooks were way higher than online. When I asked about it, the guy at the counter was quite dismissive.
- Verified customer
William Foster
September 7, 2025 · Experience September 7, 2025
Reliable parts for my fleet
Never had an issue with their equipment. It holds up under heavy load and they always have parts in stock when I need them.