Extremely disappointed with service
Review of Melbourne BMW by Barbara Lemons · February 17, 2025
1/5
Never coming back. They promised my car would be ready in a day, but I waited a full week with zero updates from the advisor.
More reviews of Melbourne BMW
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Josephq Knick
April 25, 2026 · Experience April 25, 2026
Friendly and very helpful
Every time I bring my car in, the staff is welcoming and efficient. Top notch service center that actually cares about keeping my BMW running right.
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Eric Peterson
February 12, 2026 · Experience February 12, 2026
Decent service but long wait times
Dropped off my 3 Series for an oil change. Service was fine but I waited over two hours despite having an appointment. Wish they communicated the delays better.
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John
December 20, 2025 · Experience December 20, 2025
Professionalism at its best
Purchased my first BMW here and the process was absolutely stellar. Highly knowledgeable staff that genuinely cares about the customer experience.
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Michael Pisano
November 29, 2025 · Experience November 29, 2025
Incredible experience with my new X5
Huge shoutout to Sarah for making my X5 purchase so smooth. No games, just straight talk and a fair trade-in value on my old sedan. I'm definitely a BMW customer for life now.