Josephq Knick
April 25, 2026 · Experience April 25, 2026
Friendly and very helpful
Every time I bring my car in, the staff is welcoming and efficient. Top notch service center that actually cares about keeping my BMW running right.
15 reviews
- Verified customer
- Verified customer
Eric Peterson
February 12, 2026 · Experience February 12, 2026
Decent service but long wait times
Dropped off my 3 Series for an oil change. Service was fine but I waited over two hours despite having an appointment. Wish they communicated the delays better.
- Verified customer
John
December 20, 2025 · Experience December 20, 2025
Professionalism at its best
Purchased my first BMW here and the process was absolutely stellar. Highly knowledgeable staff that genuinely cares about the customer experience.
- Verified customer
Michael Pisano
November 29, 2025 · Experience November 29, 2025
Incredible experience with my new X5
Huge shoutout to Sarah for making my X5 purchase so smooth. No games, just straight talk and a fair trade-in value on my old sedan. I'm definitely a BMW customer for life now.
- Verified customer
Michael Pinero
November 11, 2025 · Experience November 11, 2025
Honest pricing and excellent staff
Zero pressure sales environment. I felt like the team actually listened to what I needed instead of trying to push stuff on me. Fantastic experience overall.
- Verified customer
Christine Crane
May 10, 2025 · Experience May 10, 2025
Excellent attention to detail
The team went above and beyond when I picked up my vehicle. Everything was detailed perfectly and they explained all the tech features thoroughly.
- Verified customer
Stephanie Lawson
May 8, 2025 · Experience May 8, 2025
Seamless trade in and purchase
Traded in my SUV and got into a new X5 effortlessly. Great communication throughout the whole transaction. Would highly recommend to anyone in the area.
- Verified customer
Barbara Lemons
February 17, 2025 · Experience February 17, 2025
Extremely disappointed with service
Never coming back. They promised my car would be ready in a day, but I waited a full week with zero updates from the advisor.
- Verified customer
Brian Whitaker
January 16, 2025 · Experience January 16, 2025
Top tier service department
These guys are the best. Brought my M4 in for routine maintenance and the team had me back on the road in no time. Extremely professional facility.
- Verified customer
Diane Oyelaran
January 14, 2025 · Experience January 14, 2025
Poor communication regarding repairs
My car was in for a simple fix but I had to call them five times just to get an update on when parts were arriving. Too much stress.
- Verified customer
Larry Ashford
December 15, 2024 · Experience December 15, 2024
Best BMW dealer in Melbourne
I have been to a few dealerships around town, but none compare to this one. Everything from the front desk to the mechanics is handled with such high attention to detail.
- Verified customer
Ed Raus
December 14, 2024 · Experience December 14, 2024
Great car but finance took long
Really happy with my pre-owned 5 Series. The car is clean and runs perfectly. Only reason for 4 stars is that the finance office took way too long to finish the paperwork.
- Verified customer
Daniel Lovett
December 4, 2024 · Experience December 4, 2024
Expert technicians and friendly service
My go-to place for all things BMW. Whether it is a small part or a full service, they handle everything with total professionalism.
- Verified customer
Victoria Williams
September 24, 2024 · Experience September 24, 2024
Perfect purchase process for my X3
Working with David was a pleasure. He found the exact color combination I wanted and the financing team got me a rate that beat my credit union's offer.
- Verified customer
Edward Nakamura
September 14, 2024 · Experience September 14, 2024
Phenomenal customer service experience
From start to finish, everything was flawless. Sarah kept me updated on my order and everything was exactly as promised on delivery day.